Search in Outlook for Mac 2011 not returning all emails.

23. August 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , ,
I have a user on an iMac running Mountain Lion and Office for Mac 2011.  When he is using Outlook, and goes to do a general search, it only returns emails back to a certain date.  However, if you scroll through his Inbox, there are clearly MUCH older emails that his search did not find as results that it should have.  Any reason why his search isn't finding all of the emails that it should be?

For example, in the Search box he'll type 'Bob' so he can find all emails that Bob sent him.  When he does the search, it will only return emails from Bob going back a couple of months.  However, if you search the inbox manually by sorting using "From", and look at all the emails sent by Bob there are emails that date back years.  So, why is the search function only returning recent emails and not all the emails?

Thanks in advance!
LG

Sluggish Outlook Performance on Mountain Lion

23. August 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , ,
I get a spinning wheel every time I try to move from one item to another in my inbox.  It may last up to 60-90 seconds.  I'm also noticing sluggish behavior on other Office programs.  Excel takes 60 seconds or more to load.  I apparently have the most recent software update.  Any suggestions? 

Keyboard freezes while typing

22. August 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , , ,
I have a user running Outlook 2011 and Mountain Lion.  He was recently upgraded to a new MacBook Air from a MacBook Pro.  He'll be typing in Outlook or Word and the keyboard will randomly freeze up.  He doesn't notice it because he looks at his fingers when he types.  This apparently was happening on his MBP (Snow Leopard 10.6.8) as well.  It appears to only happen using Office 2008, specifically Word and Outlook.  I'm not sure what preference was carried over from the old machine that may be causing this.  Has anyone else had this issue?

[ANN] iTunes sync support with Outlook for Mac on OS X 10.8 Mountain Lion

21. August 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , , , ,
Please read OS X 10.8 removes iTunes sync support with Outlook for Mac by MVP William Smith for details.

Outlook for Mac no longer syncs with Mountain Lion’s Calendar (formerly iCal) and Contacts (formerly Address Book) via iTunes. Outlook for Mac users now have just one option for syncing mail, calendars and contacts with any Apple product: Microsoft Exchange, which is a solution geared more toward enterprise customers. Multiple hosting services offer Exchange for home and small business consumers including Microsoft’s Office 365.

Can’t import my Entourage 2008 data

20. August 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , , ,
Yesterday I upgraded my MAC OS from 10.6.8 to Mountain Lion.  When I did this,  it disallowed access to all my emails that were on Entourage 2008 since it won't support Power PC programs.  Someone suggested I then up-grade to MSOffice 2011.  I got the trial offer to see how it works.   When I tried to import my data,  it would only import from Entourage 2004,  but not Entourage 2008.   When I go to import,  it indicates that it has indeed found the Files in my user Files,  but below -- where I'm supposed to highlight it and import -- it says  NO Entourage files are found.   Don't know what to do now and I can't seem to get any live help.  Please prove to me that there is a live person at the end of this....

Clicking on the Calendar icon in Outlook – system spins for too long

20. August 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , , ,
I have Mountain Lion, Office 2011 - and the issue is specifically with Outlook client.  When I am in mail and highlight a calendar item, the system just spins for a significant amount of time.  When I double click on a calendar item, the system spins for a significant amount of time, when I click on the Calendar ICON - same thing.

I have rebuilt the DB, no improvement.  I am connected to our corporate exchange environment - mail works fine - it's just everything to do with the calendar that is so slow.

Any ideas - my productivity is suffering.

Outlook locks up while writing emails

16. August 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , ,
I'm having a problem with my outlook refreshing and the cursor locking up while typing emails.I start typing and about 8 or 9 words into a sentence the curser stops moving and the pinwheel shows up on the screen, about 4 seconds later i can resume typing and then the cycle starts over again. i don't think this started happening until I upgraded to mountain lion.  I am running OX Mountain Lion 10.8 on a macbook pro that is 1 year old and have installed the 14.2.3 update for Office for Mac. I've checked my disc permissions and repaired. This is only happening on Outlook email.
Any help would be appreciated.
Thanks David

[Moved to Outlook forum by moderator]

Sent attachments are crashing Outllook, is their a fix for this?

15. August 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , ,
I'm using OSX 10.8 Mountain Lion and Outlook 14.2.3

Everytime I go open a sent attachment or preform a search Outllook crashes, is their a fix for this?
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