Hi,
I tried to find a way to create favorite folders section on the navigation pane like in the Outlook PC edition.
But I cant seem to find to find the option Mac Outlook 2011.
Thank you,
Regards,
Kulanga.
This is a new Mac and a new install of Office 2011 for Mac. It is sending and receiving mail in 2 accounts. 1 account is a msn.com and the other a me.com account.
The really SCARY THING IS IT IS ALSO DELETING MY EMAIL IN FOLDERS. What am I doing wrong? Can antyone help me straighten this out? I really need those emails back. I am backing up to Time Machine.
(Mac issue starts in paragraph 6 but the background is important, since I think these problems are related.)
My company is a SaaS provider with more than 1000 customers. We are using a hosted Exchange 2010 system provided by a 3rd party. In addition to separate email accounts for each employee, we also have a "Support@" mailbox into which all email correspondence with our customers in received and stored. This account has a large folder tree with more than 1500 folders (including archives for customers who are no longer using our service.) The overall size is about 4GB and 100,000+ messages.
We have two support people who both have their own email accounts and who also are supposed to have access to the Support@ account so that they can respond to customer support requests, then create folders (for a new customer) and move messages around. The Support Inbox is generally empty since we handle all emails as soon as they arrive.
One support person is using Outlook 2010 - he has two Exchange accounts configured. The other is using Outlook 2007. She has the Support account configured as an "Additional mailbox to open" when she starts Outlook (since 2007 apparently doesn't support 2 Exchange accounts.) Both of these employees are configured in Exchange to have "Full Access" and "Send As" permissions. Within Outlook, both employees are also configured as "Owners" of the Support mailbox.
The problem we are having is that this is not working. The two employees can see the Support mailbox but they don't have full access to it. For the guy using Outlook 2010, his system started to synchronize but then stopped about 10% in and won't continue. For the gal using Outlook 2007, she can see most of the tree. But if I create a new folder, she doesn't see it and she can't move messages into folders.
For both employees, if they use Outlook Web Access, everything works correctly. They can move messages around and see them immediately. So this strongly suggests that security is correctly configured in Exchange, and that this is an Outlook problem on their local computers.
Now, I'm having a slightly different problem. I run Outlook 2011 on a Mac. I also have Full Access/Owner rights to the Support mailbox. I can see the full tree; I can create folders and move messages around with no problems. However, approx. every 1-2 minutes, I get a Mac beach ball (equivalent of the Windows hourglass) and everything locks up for about 10 seconds. Then I can keep working. Of course, the Mac uses individual files for each messages, instead of a monolithic PST file; not sure why this would matter...
Our email hosting company is now trying to tell us that the problem is we have too many folders and there is a limit of 500 folders. This doesn't make sense. These problems actually started about 4 weeks ago after they did some reconfiguration work on their servers. Before then, we had basically the same number of folders and messages and were not having this problem (maybe we added 10 folders since then; lots of messages though.)
We're at our wits end with this. This is our whole support operation and our support team need to be able to access folders and messages. I think this is some kind of synchronization problem. Any suggestions would be greatly appreciated.
I will cross-post this request in the Outlook Forums as well, since it may be an Outlook issue.
Dan
My company is a SaaS provider with more than 1000 customers. We are using a hosted Exchange 2010 system provided by a 3rd party. In addition to separate email accounts for each employee, we also have a "Support@" mailbox into which all email correspondence with our customers in received and stored. This account has a large folder tree with more than 1500 folders (including archives for customers who are no longer using our service.) The overall size is about 4GB and 100,000+ messages.
We have two support people who both have their own email accounts and who also are supposed to have access to the Support@ account so that they can respond to customer support requests, then create folders (for a new customer) and move messages around. The Support Inbox is generally empty since we handle all emails as soon as they arrive.
One support person is using Outlook 2010 - he has two Exchange accounts configured. The other is using Outlook 2007. She has the Support account configured as an "Additional mailbox to open" when she starts Outlook (since 2007 apparently doesn't support 2 Exchange accounts.) Both of these employees are configured in Exchange to have "Full Access" and "Send As" permissions. Within Outlook, both employees are also configured as "Owners" of the Support mailbox.
The problem we are having is that this is not working. The two employees can see the Support mailbox but they don't have full access to it. For the guy using Outlook 2010, his system started to synchronize but then stopped about 10% in and won't continue. For the gal using Outlook 2007, she can see most of the tree. But if I create a new folder, she doesn't see it and she can't move messages into folders.
For both employees, if they use Outlook Web Access, everything works correctly. They can move messages around and see them immediately. So this strongly suggests that security is correctly configured in Exchange, and that this is an Outlook problem on their local computers.
Now, I'm having a slightly different problem. I run Outlook 2011 on a Mac. I also have Full Access/Owner rights to the Support mailbox. I can see the full tree; I can create folders and move messages around with no problems. However, approx. every 1-2 minutes, I get a Mac beach ball (equivalent of the Windows hourglass) and everything locks up for about 10 seconds. Then I can keep working. Of course, the Mac uses individual files for each messages, instead of a monolithic PST file; not sure why this would matter...
Our email hosting company is now trying to tell us that the problem is we have too many folders and there is a limit of 500 folders. This doesn't make sense. These problems actually started about 4 weeks ago after they did some reconfiguration work on their servers. Before then, we had basically the same number of folders and messages and were not having this problem (maybe we added 10 folders since then; lots of messages though.)
We're at our wits end with this. This is our whole support operation and our support team need to be able to access folders and messages. I think this is some kind of synchronization problem. Any suggestions would be greatly appreciated.
I will cross-post this request in the Outlook Forums as well, since it may be an Outlook issue.
Dan
How can I have my in-coming mail go to their perspective File Folders on the l. s., insterad of filling up my e-mail?
Thank you.
Marie
i have 2 hotmail accounts and use Windows Mail for one and Windows Live Mail for the other. Both accounts have top level folders and subfolders which i have created myself. But when i have setup the Windows and Live Mail programs to sync with hotmail/live
email accounts these folders do not appear in the programs. Please help!!!
I have a number of folders "On My Computer" - I used to be able to move messages from my Inbox to these folders: it's the way I keep my old messages organized. Today, however, I tried it and the messages won't move; they just 'snap back' to the Inbox.
I've tried rebuilding my Identity database (holding down option key while starting Outlook) but this doesn't seem to help the issue.
I did have a POP account with gmail, which I changed to an IMAP account, and I added an additional IMAP account. But that was days and days ago and I know that I've moved messages during that time.
Any help would be most welcome!
Clinton
I did have a POP account with gmail, which I changed to an IMAP account, and I added an additional IMAP account. But that was days and days ago and I know that I've moved messages during that time.
Any help would be most welcome!
Clinton
Hi,
I have always been able to use my hotmail account easily with the native android e-mail app. However, in the last few weeks I can no longer see any of my folders from my hotmail account. All of my folders used to be there. I pay for the premium hotmail account, and the hotmail app only lets you see messages that are newer than 30 days. At this point my main e-mail account is essentially useless to me from my phone. Please help. Thanks.
I'm trying to transfer some emails to folders and then onto a flash drive. I understand that Hotmail won't allow me to save the emails to a flash drive...or anywhere else for that matter. I was told I could use Thunderbird or Windows Live Mail and incorporate
them into folders that way. My question is this: I use Hotmail and Windows Mail. Is Windows Live Mail different than either of these?
how can I synchronize my folders in hotmail with outlook on mac?
One day I open my hotmail account and all the folders that I have made are no longer there. Is there a way of restoring these? I signed out and back in to see if that would help. Not sure where to go from here.
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