My hotmail email account has been hacked into and is being used to send out spam. My account was then blocked so I reset the password and had it unlocked, but again later the same day it has been used to send out more spam and is blocked again. I've scanned
my computer with Malwarebytes anti-malware and Windows security essentials and both say my computer is clean. Is there anything else I can try to sort it? Thanks
I use Windows Live email via Virgin Media. I have tried to set up a Windows Live ID but keep getting a message that says there is a temporary fault. When I go into Windows Live Mail now I get a screen asking for my Windows Live email address and password
but end up in a loop going nowhere. I can use the Windows Live email ok apart from the fact that my Contacts have disappeared. I want to get rid of the screen that asks for my email address and password as I did not have to do this before I tried to set up
the Live ID. Help!
My email was hacked and spam sent to all of my contacts (only 4 spam emails were in my sent folder). I've changed the hotmail password and am in the process of changing my other passwords as a precaution. During the process about 40 minutes ago I noticed
that I received three delivery status notification delays. I think the spam emails are still trying to be delivered but I'm not 100% sure. If I'm right, is there anyway to stop them and prevent others from being sent?
Dear Microsoft Support,
As of a few days ago, I have lost access to my Hotmail account, [Removed by Moderator], due to it being blocked. Even though there are 2 alternate email addresses linked to my Hotmail account, only one, [Removed by Moderator], an account which no longer
exists, is an option to which the code can be sent. At this point, how may I go about recovering this account?
I have been able to reset my password since then, as I was given the option to send the message in which I could do so to [Removed by Moderator] or [Removed by Moderator] (which is still existing), and I did so of course via the latter address. Doing
so, however, had no effect on recovering the blocked account.
Both addresses are of course tied to my Hotmail account. Do you know what I may be able to do in order to get the code sent to [Removed by Moderator], and get this problem fixed?
Any help that can be given to help me recover my account [Removed by Moderator] would be greatly appreciated. Thanks!
Both addresses are of course tied to my Hotmail account. Do you know what I may be able to do in order to get the code sent to [Removed by Moderator], and get this problem fixed?
Any help that can be given to help me recover my account [Removed by Moderator] would be greatly appreciated. Thanks!
Note: Text from error message upon sign-in is as follows:
Page 1
Page 1
Your account has been blocked
Why are you seeing this?
Someone may have used your account to send out a lot of junk messages (or something else that violates the Windows Live Terms
of Service).
We're here to help you get your account back.
What do you need to do?
We'll walk you through a few steps to verify that you own the account, then have you change your password in case someone else has been accessing your account. It should only take a few minutes and then you'll be unblocked and on your way.
We've cleaned your account settings
Often customers get here because someone else has access to your account and are using it without your knowledge to send spam. To protect you and your contacts, we've removed any Hotmail auto-replies or linked accounts you may have had.
Page 2
How do you want to receive your code?
Send email to [Removed by Moderator] (Only option)
Send code I already have a code
The request to update my account requested my password among other items. It said my account would be closed in 24 hours if I didn't update. Is this a scam???? I want to keep my account but I don't think I should be asked for my password.
(Removed PII)
(Removed PII)
I keep getting this Subject email from Windows LiveTeam..".Avoid Shutdown Windows (Final Notice)!!'!!! Welcome to Hotmail. Windows MSN Hotmail is faster, safer than ever before and filled with new ways to stay in touch. Storage space that grows with you means you shouldn't have to worry about deleting your e-mail, and the new calendar makes it easy to share
your schedule with family and friends. Due to increased spam and phishing activities globally, a DGTFX trojan virus has been detected in your windows live folders. Your email account will be upgraded with our new secure 1024-bit RSA key anti-virus firewall
to prevent damage to our email servers and to your important files. Click your reply tab, fill the columns below and send back to us or your email account will be terminated to avoid spread of the virus.
The efficient way to do e-mail
* User Name:..........................................
* Password:............................................
* Confirm Password:................................
* Year of Birth:.......................................
* Country Or Territory:.............................
Note that your password will be encrypted with 1024-bit RSA keys for your password safety.* Password:............................................
* Confirm Password:................................
* Year of Birth:.......................................
* Country Or Territory:.............................
If you use Hotmail, MSN or Live! you're using Windows Live. Your Hotmail address and password gives you access to the full suite of Windows Live services so you can stay connected with the people and things that matter to you online. Plan your next event,
write a blog, create a discussion group, even get updates from other websites you use. - "Your Life, Your Stuff, All Together at Windows Live."
Coming Soon!Find out what else is new or coming soon to Hotmail.
* You are receiving this message from Windows Live because you are a valued member. Microsoft respects your privacy. To learn more, please read our online Privacy Statement. For more information or questions regarding your e-mail account, visit Windows Live
Hotmail Help.Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA 2012 Microsoft Corporation. All rights reserved. If I change my hotmail password from my PC, does this force a new login to access hotmail from my iPhone?
I received an email claiming to be from Windows Live Customer Care asking me to verify my hotmail account by providing my name, user name, password, birth year, and home country. Is this legit?
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