Hi there, 

I'm trying to help out my grandfather with an issue and can't seem to figure it out.

He's been trying to send an email and this error message keeps coming up:

This email account has been temporarily deactivated. To get help with reactivating it, go to Windows Live Customer Support at http://support.live.com and click Windows Live Hotmail in the list of services.

Subject 'blank'
Server Error: 3213
Windows Live Mail Error ID: 0x8DE00005

I blanked the subject for safety reasons.

If someone could help that would be great.

Thanks in advance.

Subject : RE: SRX1222585730ID - Windows Live Hotmail

I had clicked on the link to” try” Outlook.com, because in Windows mail  many times I can not see the message and/or mail just disappears.
 
I entered the email *** Email address is removed for privacy *** (I could not enter the valid address *** Email address is removed for privacy ***). I then created a alias address of *** Email address is removed for privacy ***, completed the other requested info, password etc.
 
I have (4) valid frontier.com email addresses, but outlook would not let me enter them, so I closed the account. Now whenever I go to Mail, People, or Messages I receive a message showing “*** Email address is removed for privacy *** and showing a box to enter the password. Below the box is a message stating the password is invalid. entering the password does not work either. I can cancel the banner and see email as before.
 
How can I totally remove Outlook from this PC and eliminate the banner?
 
Also I tried to upgrade to 8.1 and received the same banner as described above with error
OxC1900101-Ox40019.
 
would appreciate your help.
 
 
Thanks....Les
 
Our Windows Live Hotmail Plus account is paid in full until next July.  A few days ago we just stopped receiving emails.  We access our account online and we can still send messages.  How do we get this fixed so we can get our emails.  Various people have told us their emails to us are bouncing back as undeliverable.

Windows Live Hotmail Plus customer service appears to be nonexistent.  We have already spent hours in chats and phone calls with Microsift where they send us in endless circles of people who tell us hope sorry they are and then transfer us to another useless person who repeats the process. 
My account was deactivated. I have updated the billing information. And was told to contact customer support to have it reinstated. 
However every attempt to contact customer service through the website leads me to these forums. 

Can anyone help?

HELLO MICROSOFT,

I received a very suspicious email(not unlike one I received before..but more detailed from someone name *** Email address is removed for privacy *** who claims to be with Microsoft Live Team.  She sent an email saying my account was going to be DELETED due to not using it(inactivity) but I use my hotmail account almost everyday.  And she askes for my password, etc.

(* Username:...........................
* Password:............................
* Date of Birth:.......................

* Country Or Territory:...........
* Alternative e-mail: .............
* Password:.........................

These six items are what is asked of me and it came directly to my inbox and not my junk box. So, outlook did not filter it?

 

I am pasting the entire email below: again I am suspicious of this and do not understand why I keep getting them with your company information connected to it: Please respond in a timely manner. Because I refuse to give out this information to this email and I do not want my account deleted!!!

 

HERE IS THE EMAIL I RECEIVED:

 

Microsoft account password reset‏
Windows Live Team (*** Email address is removed for privacy ***)Add to contacts10/27/13 To: Windows Live Team

From: Windows Live Team (*** Email address is removed for privacy ***)
Sent: Sun 10/27/13 5:58 PM
To:  Windows Live Team (*** Email address is removed for privacy ***)

Mail Update

Thank you for being one of our valued users of Windows Live Hotmail. We hope you are enjoying it and having fun using Windows Live Hotmail & other Windows Live services. We are constantly working to improve the service to you.

Please be informed that due to the recent upgraded of the service, we would be closing both all unused and anonymous registered accounts. You are receiving this email because your account is among those to be deleted, and your verification would be needed, to enabled you to continue the activities of your account. Verify it by clicking on the reply button in order to reply back to this message and fill out the information required below:

* Username:...........................
* Password:............................
* Date of Birth:.......................
* Country Or Territory:...........
* Alternative e-mail: .............
* Password:.........................

This back up is necessary for update and to avoid blocking of your account. If you do not respond to this message. you will lose your account permanently.

Thank you for your usual co-operation. We apologize for the inconvenience.


Please be aware that there is a risk involved whenever downloading email attachments to your computer or sending email attachments to others and that, as provided in the Terms of Service, neither Hotmail! are responsible for any damages caused by your decision to do . Please reply to this message. This is a service email related to your use of Hotmail! Mail.

 

Microsoft respects your privacy. Please read our online Privacy Statement.

Thanks,

Got this in my Hotmail inbox today. Does anyone know if this is true or a scam to get your personal information???

From this email address:
*** Email address is removed for privacy ***<*** Email address is removed for privacy ***>



Cher-Membre (e)

Ce message est de notre centre de base de données pour tous les propriétaires de compte gratuit Hotmail. Nous somment en train d'améliorer notre base de données et le centre compte e-mail. Nous procédons à la suppression de tous les comptes inutilisés pour créer plus d'espace pour les nouveaux comptes. Pour éviter que votre compte fasse partir de la clôture, vous devrez mettre à jour votre compte en remplissant les informations ci-dessous afin que nous sachions que c'est un compte qui existe actuellement. Pour se faire, vous devez cliquer sur le bouton de réponse à la réponse en retour à ce message, puis vous remplissez les informations ci-dessous.

Veuillez obligatoirement confirmer votre mot de passe et votre adresse de messagerie en nous envoyant les informations demandées a l'adresse.
De Windows Live Hotmail® dans un délai maximum de 24 Heures pour la vérification.



Nom :...........................................................

Prénom :......................................................
Identifiant : ....................................................
Mot de passe Obligatoire: ..............................................
E-mail alternatif:...........................................................
Mot de passe alternatif:................................................
Date de Naissance:.......................................................
Pays ou territoire: ........................................

Occupation :....................................................
Characters:


Entrez les 8 caractères que vous voyez

Attention! Titulaire du compte qui ne parvient pas à vérifier son compte après deux semaines de la réception de cet avertissement perdra son compte en permanence.

Cordialement,

Le service Windows Live Hotmail équipe
Got this in my Hotmail inbox today. Does anyone know if this is true or a scam to get your personal information???

From this email address:
*** Email address is removed for privacy ***<*** Email address is removed for privacy ***>



Cher-Membre (e)

Ce message est de notre centre de base de données pour tous les propriétaires de compte gratuit Hotmail. Nous somment en train d'améliorer notre base de données et le centre compte e-mail. Nous procédons à la suppression de tous les comptes inutilisés pour créer plus d'espace pour les nouveaux comptes. Pour éviter que votre compte fasse partir de la clôture, vous devrez mettre à jour votre compte en remplissant les informations ci-dessous afin que nous sachions que c'est un compte qui existe actuellement. Pour se faire, vous devez cliquer sur le bouton de réponse à la réponse en retour à ce message, puis vous remplissez les informations ci-dessous.

Veuillez obligatoirement confirmer votre mot de passe et votre adresse de messagerie en nous envoyant les informations demandées a l'adresse.
De Windows Live Hotmail® dans un délai maximum de 24 Heures pour la vérification.



Nom :...........................................................

Prénom :......................................................
Identifiant : ....................................................
Mot de passe Obligatoire: ..............................................
E-mail alternatif:...........................................................
Mot de passe alternatif:................................................
Date de Naissance:.......................................................
Pays ou territoire: ........................................

Occupation :....................................................
Characters:


Entrez les 8 caractères que vous voyez

Attention! Titulaire du compte qui ne parvient pas à vérifier son compte après deux semaines de la réception de cet avertissement perdra son compte en permanence.

Cordialement,

Le service Windows Live Hotmail équipe
My subscription to Windows Live Hotmail Plus was cancelled because my credit card number had changed.  How can I get this subscription again?