I use Outlook and Windows LIve (Hotmail). I have been recieving tons of spambot generated spam originating in China and processed through DCTWO.com.au.    dctwo will not respond to my complaints about their client (all sender IPs start 49.6.xxx.xxx) and processed through xxx-cloudstorage.com.au.
When I look at "view message source" all generated sender names and subjects start with "=?UTF-8?".
I initiated 3 new message rules under sweep/manage rules and wrote "Delete messages if (subject/sender's name/address) contains UTF-8" ,but the spam emails show up the next day...new fictitious sender(starting=?UTF-8?),new fictitious subject(starting=?UTF-8?),new fictitious xxxxx.com "recieved from".
How can I totally block spam from this sender (always 3 emails at a time )? I can't block cloudstorage.com.au or dctwo.com.au either! Please help!
Have recently begun to have 20 or so spam emails (mostly designated BULK) arrive in both INBOX & JUNK MAIL BOX.  I do employ the junk email rules available already.  Am using a laptop with WINDOWS 7.  What additional actions can be taken to prevent unwanted emails from arriving at computer?
15. November 2013 · Write a comment · Categories: Uncategorized · Tags: ,
Hi All,

My email account is 'spoofed'. Does the outlook team have someone I can work with to fix the issue and prevent my contact list from getting spam emails?

Issue:
Emails are being sent to my contact list with my email account in the 'from' section, but the emails are not showing up in my sent folder. 

I've changed my password, added 2 step verification, but am still getting messages from my contact list telling me that I have sent them spam. 

Help!!

-Paul

Sorry about this.


I'm writing this on behalf of my brother, he suffers with Asperger's Syndrome. He had an old email address that he'd cleared and left to delete, this has been hacked and friends and family in his address book are receiving spam emails. Part of his condition makes him less trusting than the majority of us so most of his security information was made up, some of which he can remember, but not enough to be able to recover the account using the account recovery form. This is causing him some considerable distress, he's unable to sleep and just wants the account deleted.


I really could do with some help with this one as I hate seeing him like this. Temporarily I've told him that Microsoft are looking into it and have frozen the account just so he can get some peace but as soon as someone else receives a spam email he'll know it's not dealt with.


I called Microsoft Customer Service UK, they were reluctant to help but said they would pass my information to the Microsoft Escalation team, it's been two days and no call as yet.


Please help.



I've changed my password numerous times and changed my authentication to receive a code to my phone for any security issues but my contacts are still receiving spam from my email address. Furthermore, none of the spam emails appear in my sent message box. How do I fix this problem and stop sending spam?!
Hello,

I got an email from "*** Email address is removed for privacy ***" that my account is blocked due to suspicious mail activity. It is said that my email is used to spread spam emails. I am very curious about why this happened, because I run Kaspersky PURE 3.0 on my PC and Kaspersky Internet Security for Mac in my MacBook Pro. I really struggle everyday to keep my PCs and phones safe! And I never log in to any of my accounts other than my stuff and on my network.

I would really like to get a report of this suspicious activity, so as to take my actions against it.

Actually, I need someone to confirm or not whether the "*** Email address is removed for privacy ***" is a real supporting email service from Microsoft.

I was searching for it, but I found no results.

The actions taken so far are:
1. Verified my account, by clicking the link provided on the email I got. I signed in and applied the security code I got on my phone.
2. Changed the password.

P.S. I know exactly the danger behind links on a email, but I checked it over and over again, and found nothing suspicious. The only suspicious thing was since I had verified my account, I could not access my emails. I have had to sign-out and sign-in again, in order to access my emails. And then, I changed my password again.


My old email address started sending out spam about a week ago. I went on the forums and did all they said, scanned and fixed vulnerabilities on my computer, and changed my password to a really complicated one. In the next few days it still sent out spam emails to my contacts, I wouldn't have known at all if my friends hadn't told me because there was nothing in my sent box.

I deactivates the account and deleted it from all devices. Anyway, I found out the next day that it was still sending out these emails and I dont know what to do to fix it. I have closed the account so it should have been shut down.

Can anyone help? I don't want this account out there and I also want it to stop being used to send spam links
I have stopped receiving virtually all emails in outlook/hotmail this weekend. There are no rules or blocks or forwards in place in my settings, and the messages are not going to my junk folder. I have tested with several friends - three have sent me messages today and I've had nothing except two of the many messages one friend sent did come through. I've also not had my usual spam emails! I am able to send messages fine. Please help! 
Jimmy