I AM BEGGING FOR ASSISTANCE FROM MICROSOFT.  PLEASE DON'T ASK ME TO FILL OUT THE ONLINE QUESTIONAIRE - IT DOES NOT WORK IN MY CASE BECAUSE THE HACKER HAS CHANGED MY PHONE NUMBER, MY ALTERNATE EMAIL ADDRESS, ETC SO MICROSOFT KEEPS DENYING ME (the actual account owner) ACCESS TO MY ACCOUNT.  I HAVE HAD MY EMAIL ADDRESS SINCE EMAIL WAS FIRST INTRODUCED INTO THIS WORLD.  I NEED SOMEONE FROM YOUR ADVANCE TEAM TO LOOK INTO THIS FOR ME.  I HAVE BEEN GOING AROUND IN CIRCLES WITH MICROSOFT FOR DAYS NOW - I NEED ADVANCED HELP AND NOT JUST FILLING OUT THE QUESTIONAIRE.

PLEASE SOMEONE LOOK INTO THIS FOR ME. THIS IS A LIFE OR DEATH MATTER - THE HACKER HAS ACCESS TO HIGHLY SENSITIVE INFORMATION AND ACCESS TO MY OTHER ACCOUNTS.  I STAND TO LOSE EVERYTHING!!!!!!!!!!!!!!!!!11

 I HAVE ALL THE CORRESPONDENCE WITH THE MICROSOFT SUPPORT TEAM EACH TIME I FILLED OUT THE QUESTIONAIRE.  I AM CONSTANTLY BEING DENIED WHEN I AM THE RIGHTFUL OWNER OF THIS ACCOUNT!!!!!!!!!!!!!!1  THIS IS COMPLETELY UNFAIR - THESE HACKERS ARE COMMITTING CRIMES AGAINST INNOCENT PEOPLE!!!!!!!!!


Someone else had the same problem I am having with Hotmail.  

I see two posts and one response but the response did not resolve the issue.  

I can see my inbox and all the categories in text aligned left, but I cannot access either the Junk file to block a sender, or the inbox to read my email or the sent file area.  I also cannot delete or move anything.

I followed the link in the response and set my security level to https and now I feel much better that Hotmail ignores me in a more secure manner.

Any suggestions?

Thanks.
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