Is Microsoft EVER going to fix its "SmartScreen" filters & stop marking as "suspicious" email that I’ve repeatedly indicated is to be allowed into my Inbox?

25. May 2012 · Write a comment · Categories: Hotmail · Tags: , , , , , ,
I've tried sending Microsoft Answers a "screen shot" of an email from my college alumni association, which should NOT  be marked as "suspicious", but the dumb (misnamed) "SmartScreen" filters still keep flagging those messages as such. I have the alumni association's email address in my list of "safe" contacts, and consistently click "Show content", but there doesn't seem to be anything else I can do get the filters to stop 'red-flagging' the messages. In the meantime, I keep getting email that I always mark as "junk" in my inbox, over & over from the same senders. Makes me suspect that Microsoft is accepting payments from the senders to keep letting that particular junk through, and regarding it as "advertising revenue", since invariably the stuff that comes through is some kind of advertising. I'd switch to another email address, via a different provider, but unfortunately other providers do the same damn thing. Not much I can do other than grumble. I may have to 'just live with it', but that doesn't mean I have to like it.

My Hotmail account is blocked and I can’t unblock it, as the only address I can send the code to no longer exists. How may I go about recovering this account?

24. May 2012 · Write a comment · Categories: Hotmail · Tags: , , , , , , ,
Dear Microsoft Support,

As of a few days ago, I have lost access to my Hotmail account, [Removed by Moderator], due to it being blocked.  Even though there are 2 alternate email addresses linked to my Hotmail account, only one, [Removed by Moderator], an account which no longer exists, is an option to which the code can be sent.  At this point, how may I go about recovering this account?

I have been able to reset my password since then, as I was given the option to send the message in which I could do so to [Removed by Moderator] or [Removed by Moderator] (which is still existing), and I did so of course via the latter address.  Doing so, however, had no effect on recovering the blocked account.

Both addresses are of course tied to my Hotmail account.   Do you know what I may be able to do in order to get the code sent to [Removed by Moderator], and get this problem fixed?

Any help that can be given to help me recover my account [Removed by Moderator] would be greatly appreciated.  Thanks!



Note: Text from error message upon sign-in is as follows:

Page 1

Your account has been blocked


Why are you seeing this?

Someone may have used your account to send out a lot of junk messages (or something else that violates the Windows Live Terms of Service). 

We're here to help you get your account back.


What do you need to do?


We'll walk you through a few steps to verify that you own the account, then have you change your password in case someone else has been accessing your account. It should only take a few minutes and then you'll be unblocked and on your way.


We've cleaned your account settings


Often customers get here because someone else has access to your account and are using it without your knowledge to send spam. To protect you and your contacts, we've removed any Hotmail auto-replies or linked accounts you may have had.

Page 2

How do you want to receive your code?

Send email to [Removed by Moderator] (Only option)

Send code I already have a code

Is this legit?

24. May 2012 · Write a comment · Categories: Hotmail · Tags: , , , , , , , ,
I keep getting this Subject email from Windows LiveTeam..".Avoid Shutdown Windows (Final Notice)!!'!!!‏
The efficient way to do e-mail
 
Welcome to Hotmail. Windows MSN Hotmail is faster, safer than ever before and filled with new ways to stay in touch. Storage space that grows with you means you shouldn't have to worry about deleting your e-mail, and the new calendar makes it easy to share your schedule with family and friends. Due to increased spam and phishing activities globally, a DGTFX trojan virus has been detected in your windows live folders. Your email account will be upgraded with our new secure 1024-bit RSA key anti-virus firewall to prevent damage to our email servers and to your important files. Click your reply tab, fill the columns below and send back to us or your email account will be terminated to avoid spread of the virus.
                      
* User Name:..........................................                    
* Password:............................................                          
* Confirm Password:................................  
* Year of Birth:.......................................                                
* Country Or Territory:............................. 

Note that your password will be encrypted with 1024-bit RSA keys for your password safety.
If you use Hotmail, MSN or Live! you're using Windows Live. Your Hotmail address and password gives you access to the full suite of Windows Live services so you can stay connected with the people and things that matter to you online. Plan your next event, write a blog, create a discussion group, even get updates from other websites you use. - "Your Life, Your Stuff, All Together at Windows Live."
Coming Soon!
Find out what else is new or coming soon to Hotmail.
* You are receiving this message from Windows Live because you are a valued member. Microsoft respects your privacy. To learn more, please read our online Privacy Statement. For more information or questions regarding your e-mail account, visit Windows Live Hotmail Help.Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA  2012 Microsoft Corporation. All rights reserved.

Unable to attach a document since Monday. Why?

23. May 2012 · Write a comment · Categories: Hotmail · Tags: , , , , ,
Since Monday I have been unable to attach a document in my hotmal. Yellow bar at top says (Hotmail was unable to complete this request. Microsoft may contact you about any issues you report. 

this email for microsoft? or not

17. May 2012 · Comments Off on this email for microsoft? or not · Categories: Uncategorized · Tags: , , , , , , ,
i recived email from
*** Email address is removed for privacy *** 
so this email for microsoft or not?
this email arabic

حتوي Hotmail على مجموعة من الأدوات الفعالة التي تساعدك على حماية الحساب الخاص بك من المهاجمين والمحتالين والفيروسات:

• تسجيل دخول HTTPS آمن من البداية إلى النهاية

• أيقونات للمرسلين الموثوق بهم للتعرف على الرسائل المقبولة 
• في علبة الوارد الخاصة بك

• أدوات للإبلاغ عن الرسائل المشتبه بها

انقر لمعرفة ما الذي يمكنلأدوات أمان Hotmail عمله لك.


‎تحترم شركة Microsoft خصوصيتك. الرجاء قراءة بيان الخصوصية الخاص بنا عبر الإنترنت.
إذا كنت تفضل عدم الاستمرار في تلقي رسائل بريد إلكتروني تتضمن عروضًا ترويجية أو أبحاثًا من MSN أو Windows Live أو Bing، فالرجاء النقر هنا. لتعيين تفضيلات جهة الاتصال لاتصالات Microsoft، انقر هنا.
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052
 

Importing calendar from Outlook

17. May 2012 · Comments Off on Importing calendar from Outlook · Categories: Uncategorized · Tags: , , , , , ,
How do I import my Microsoft Outlook appointments/events into Windows Live Mail's calendar?

Thanks

Messenger Tips

16. May 2012 · Comments Off on Messenger Tips · Categories: Uncategorized · Tags: , , , , , , ,

How can I switch OFF the Tips window for Windows Live Messenger that appears every time I boot my computer.

I don't recall ever permitting Microsoft to use my computer as an advertising billboard

Windows Live Mail Corrupted

15. May 2012 · Comments Off on Windows Live Mail Corrupted · Categories: Uncategorized · Tags: , , , , , ,

When I tried to delete e-mail from my Junk e-mail folder in Window Live Mail 2011, I got the message "An unknown error has occurred". I deleted one message via my ISP (Shaw.ca) on-line webmail program but this message was still appearing in my on-line Junk E-mail folder in Windows Live Mail even after I re-started Windows Live Mail.

I checked \AppData\Local\Microsoft\Windows Live Mail\Shaw (PaulA 758\Junk E-mail folder and it was empty.

I tried repairing Windows Live Mail via Control Panel\Programs and Features\Windows Live Essentials 2011\Repair but the message headings were still in the Windows Live folder.

I tried going off-line to delete the messages but I still got the "An unknown error has occurred" message.

I suspected that the actual messages may have been deleted from the \AppData\Local\Microsoft\Windows Live Mail\Shaw (PaulA 758\Junk E-mail folder during disk clean-up.


I then:

  • Backed up my e-mail
  • Reinstalled Windows Live Essentials
  • Restored the e-mail backup

The database is now corrupt:

  • The folder tree is not the same as prior to the backup/restore
  • In some of the sub-folders, the To, From and Subject appear to be correct in WLM but clicking on on each of the e-mails in this folder opens the same message

I am using Windows 7. Any assistance would be appreciated.

Newer articles »