1. My emails in storage folders had the correct headers, dates, sender etc but the contents of all emails in some folders (involving several thousand emails) all had the same content, ie not the content relating to the headers. I sought advice from this
website. I was advised to rebuild my message store which I did but this did not repair the problem. Having reported back I stopped getting any response from this forum.
2. I took out a subscription to the Microsoft Answers Desk. They searched for viruses (none), checked that various potentially vulnerable applications had the latest updates (they did), took over desktop operation and looked in my folders but decided it was
a corrupt folder and out of their scope.
3. Assuming that was the end of it and the email was lost and my subscription to Windows Answer Desk to be wasted I mentioned it to my brother, a recently retired Senior Software Engineer for the Zurich Stock Exchange. He had a look a the folder, diagnosed
the problem within an hour and wrote a script which fixed my email.
4. The problem is a bug in WLM.
5. Microsoft Answers Desk were unable to deal with this reported bug and said the only means of letting Microsoft know about a Microsoft bug is via this forum.
6. I am uncomfortable publishing a bug on a website in case it's exploitable in the wrong hands.
7. My brother is happy to explain the problem and solution (though having gone to the trouble of diagnosing it he's not inclined to go to some trouble to report a Microsoft problem).
8. Please provide a means by which he can privately explain the issue.
When I go the route below, I am none the wiser. I don't believe I have ever seen this "trusted sender icon", and I think it would be great if it works as advertised. Even emails from Microsoft Answers do not show as "trusted sender", even though I have this in my safe senders list. Or are safe senders not the same as trusted senders?
Windows 7 Home Edition & Internet Explorer 9.
Tom
Outlook.com basics
Help protect your account
4. Look for the trusted sender icon
The trusted sender icon lets you know that a message is from a legitimate sender that Outlook.com has verified, like your bank or the Outlook team. If you see the trusted sender icon, that email is safe to open.
i don't understand----soooo simple for microsoft answers to provide trustworthy instructions on changing hotmail (microsoft product!!) password within the hotmail setup, intro, ----changing password, i wld like to do that, but only find mysterious articles from non-microsoft sources in my net search, wld like sooo much if you guys provide that within all the other neat stuff bout hotmail. found one article looked like a credible source, but the instructions did not match the options on my hotmail page, (look for account options, there is nothing like that anywhere on page, on any link or keyphrase/button that i tried).
just confuzzzed and dazed at how hard this is.....
debzzzzzz
I've tried sending Microsoft Answers a "screen shot" of an email from my college alumni association, which should NOT be marked as "suspicious", but the dumb (misnamed) "SmartScreen" filters still keep flagging those messages as such. I have the alumni association's email address in my list of "safe" contacts, and consistently click
"Show content", but there doesn't seem to be anything else I can do get the filters to stop 'red-flagging' the messages. In the meantime, I keep getting email that I always mark as "junk" in my inbox, over & over from the same senders. Makes me suspect that Microsoft is accepting payments from the senders to keep letting that particular junk through, and regarding it as "advertising revenue", since
invariably the stuff that comes through is some kind of advertising. I'd switch to another email address, via a different provider, but unfortunately other providers do the same damn thing. Not much I can do other than grumble. I may have to 'just live with
it', but that doesn't mean I have to like it.
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