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Permission Error -19999, "Changes to the event "" cannot be saved because…

07. June 2012 · Write a comment · Categories: Outlook for Mac · Tags: cannot, corporate environment, disk, error, everything, exchange server, permission

I am on a Mac working in a corporate environment on an Exchange server.

I've been getting an error (-19999 Permission Error) that's crushing my processor - it's looping and bogging everything down. I rebuilt my Identity but that didn't solve it. I also did the Disk Utility permissions repair. Neither solved it.

Would anyone know the route I should go for a fix?

Thanks very much.

Outlook 2011 for MAC – error msg – Relaying denied: You must check for new mail before sending mail. CANT SEND!!!

07. June 2012 · Write a comment · Categories: Outlook for Mac · Tags: cant, error, error message, error msg, help, issue, mail

PLEASE HELP! I've looked this issue up online for the past couple of days and cant find a solution :(

Can anyone tell me why I can not send out emails and keep getting this error message?

Thank you in advanced, Mag

Has anyone found a good way to reconcile the problem of syncing Mac Address Book with Outlook?

07. June 2012 · Write a comment · Categories: Outlook for Mac · Tags: address book, Apple, book, microsoft, sync, way, work

I have an iPhone, and it syncs with Address Book, and I have sync services turned on, but I can't seem to find a good way to sync Outlook on laptop and iMac, and Address Book. I continue to get data moving around to different fields, missing data, no data, duplication, etc.

I also learned that if you manually enter contact info in Outlook, it won't get pushed back out. This is a problem in the sense that I have Outlook on my laptop and my 27" iMac at work, and this results in an inaccurate address book.

I don't understand why Microsoft and Apple can't come together to have a better way to sync address book data. Everyone I encounter seems to have an issue with this.

And speaking of Outlook, why is it that Microsoft had to try to reinvent the wheel in the layout / design of meeting notices? what's wrong with how Outlook 2010, or 2007 for that matter, work? I hate the fact that if I want to add people from my address book i can't simply select TO or CC or BCC and my email addresses come up like they do for the Windows version. Instead, we have to move to the far right hand side, select the image of an address book which then takes you to Contacts Search, and then you have to choose the correct drop down, etc. Who would design such an inefficient solution, particularly when 2010 was already out, and it works fine? Why take a completely different approach?

Most people using Office on a Mac do so because they have used or are using the Office on a Windows machine. Therefore, that's what they are used to.

Outlook 2011, for me, continues to be the single most frustrating, crappy Office product of all of them. And I'm not in the Apple vs Microsoft camp - I just want what works best. I use Office365, and all of the tools there too (SharePoint, Lync, etc.). And I'm happy with them, for the most part.

BTW - I have tools like Contacts Cleaner, etc. But I'd rather get a fix for the problem to begin with, rather than a bandaid.

Does anyone know how to move all messages in a conversation?

07. June 2012 · Write a comment · Categories: Outlook for Mac · Tags: anyone, consuming, file, message, time

I can view them all but can't seem to select them all. I know how to select all messages in a conversation, but sometimes I want to either delete them all or file them in a subfolder, but I can't find a way to select them all. All I can do is go through my in-box and command click each one and then drag to a sub-folder which is time consuming. Surely if I can view every message in a conversation there must be a way to then select/move them all at once - any ideas?

Outlook 14.2.2 Sync to iCal 5.0.3 (MAC OS 10.7.4):

07. June 2012 · Write a comment · Categories: Outlook for Mac · Tags: Account, computer, control, Reminders, turn

There is either a problem here, or my iMac's (late 2006) hard drive/OS is corrupt. Even with a clean install of MS Office 2011 and then updating it to 14.2.2, and with iCal purged of all prior associations, when you run Sync Services on a POP Account the entries loop and continue repeating themselves indefinitely, this in turn launches MS Office Reminders into a frantic tizzy, and after a few moments you have lost control of your computer. The only way out is a hard reset.

I will wipe my hard drive and come back to this forum next, but for now, I am posting this because i am seeing no other posts that admit to this problem.

Beach ball every minute or so when I’m accessing a remote Exchange 2010 repository

06. June 2012 · Write a comment · Categories: Outlook for Mac · Tags: ball, Customer, Exchange accounts, Folders, issue, outlook 2007, problem, support, Support mailbox

(Mac issue starts in paragraph 6 but the background is important, since I think these problems are related.)

My company is a SaaS provider with more than 1000 customers. We are using a hosted Exchange 2010 system provided by a 3rd party. In addition to separate email accounts for each employee, we also have a "Support@" mailbox into which all email correspondence with our customers in received and stored. This account has a large folder tree with more than 1500 folders (including archives for customers who are no longer using our service.) The overall size is about 4GB and 100,000+ messages.

We have two support people who both have their own email accounts and who also are supposed to have access to the Support@ account so that they can respond to customer support requests, then create folders (for a new customer) and move messages around. The Support Inbox is generally empty since we handle all emails as soon as they arrive.

One support person is using Outlook 2010 - he has two Exchange accounts configured. The other is using Outlook 2007. She has the Support account configured as an "Additional mailbox to open" when she starts Outlook (since 2007 apparently doesn't support 2 Exchange accounts.) Both of these employees are configured in Exchange to have "Full Access" and "Send As" permissions. Within Outlook, both employees are also configured as "Owners" of the Support mailbox.

The problem we are having is that this is not working. The two employees can see the Support mailbox but they don't have full access to it. For the guy using Outlook 2010, his system started to synchronize but then stopped about 10% in and won't continue. For the gal using Outlook 2007, she can see most of the tree. But if I create a new folder, she doesn't see it and she can't move messages into folders.

For both employees, if they use Outlook Web Access, everything works correctly. They can move messages around and see them immediately. So this strongly suggests that security is correctly configured in Exchange, and that this is an Outlook problem on their local computers.

Now, I'm having a slightly different problem. I run Outlook 2011 on a Mac. I also have Full Access/Owner rights to the Support mailbox. I can see the full tree; I can create folders and move messages around with no problems. However, approx. every 1-2 minutes, I get a Mac beach ball (equivalent of the Windows hourglass) and everything locks up for about 10 seconds. Then I can keep working. Of course, the Mac uses individual files for each messages, instead of a monolithic PST file; not sure why this would matter...

Our email hosting company is now trying to tell us that the problem is we have too many folders and there is a limit of 500 folders. This doesn't make sense. These problems actually started about 4 weeks ago after they did some reconfiguration work on their servers. Before then, we had basically the same number of folders and messages and were not having this problem (maybe we added 10 folders since then; lots of messages though.)

We're at our wits end with this. This is our whole support operation and our support team need to be able to access folders and messages. I think this is some kind of synchronization problem. Any suggestions would be greatly appreciated.

I will cross-post this request in the Outlook Forums as well, since it may be an Outlook issue.

Dan

Deleted items folder duplicating out of control – how to fix or prevent this?

06. June 2012 · Write a comment · Categories: Outlook for Mac · Tags: client, commonality, control, Deleted, Deleted Items, Deleted items folder, duplication

Hi there,

I work in IT and in the last 2 weeks, I've seen a really nasty issue/bug with Outlook 2011 for Mac. The only commonality was that both users had very large "Deleted Items" folders. We have an Exchange 2010 environment and the client OS is Mac OS X 10.7.3.

Case #1, 2 weeks ago:
The user uses the "Deleted Items" folder to store email for reference, as they would with any other folder. At some point, the deleted items began duplicating and caused the mailbox size to grow rapidly out of control. Eventually, the user wasn't able to send or receive mail due to mailbox limits we have in place, and it's at that time the user alerted us to the issue. At this time, the user had 98k items in the "Deleted Items" folder. We ran a deduplication tool on the mailbox, but as soon as the Outlook 2011 client was opened again, the duplication happened again. We tried a few other things, but the duplication would happen again as soon as Outlook 2011 was fired up. We even tried uninstalling/reinstalling Outlook 2011, but that didn't help either. We ended up nuking the entire mailbox and manually importing items from a .pst.

Case #2, happening now:
The user also uses the "Deleted Items" folder for storage. He filed a helpdesk ticket stating that his Deleted Items folder is spiraling out of control and is duplicating items over and over again. He re-created his Identity Database but the problem kept happening. He's running the latest version,14.2.2, and installed the update prior to the issue occuring.

My question: What can we do to fix this? Is this a known-issue?

were is a german help for outlook 2011 mac?

06. June 2012 · Write a comment · Categories: Outlook for Mac · Tags: german, god, mac, mail, Outlook

I need help. But my english is not so god.
1. I like to send some mails for a later time. At the older version was a button. by outlook 2011 for mac is nothing.
2. when i get a mail, that not direktley vor me (weitergeleitet) i dont se anything. And pdfs i can not seeing. were are the mistake?

Clear cache function in Microsoft Outlook for Mac 2011 has deleted emails from the Inbox locally and from the server

06. June 2012 · Write a comment · Categories: Outlook for Mac · Tags: cache, Clear, Downloading, inbox folder, microsoft, Microsoft Exchange Server 2007, Microsoft Outlook, Snow, the Exchange server

Microsoft　Outlook　for　Mac 2011 running on MAC OSx Snow Leopard Version 10.6.8

Version 14.2.2 (120421) – latest available updates applied

Email account configured in Exchange Mode – Microsoft Exchange Server 2007 Service Pack 2

The Inbox was synchronizing with the Exchange server (new messages were arriving and messages could be sent) except that no attachment could be downloaded or opened. The status bar message was displaying „ Downloading attachements 0 of 14 "

We tried to restart, update, reboot even to repair the database, afterwards still the same message appeared.

Next, we cleared the cache for the inbox folder. The messages disapeared from the inbox and start synchronising again. After a while, when the sync was finished we only found 200 emails out of approx. 4000.　 After checking the webmail, we were surprised to find that the emails were missing there also.

Could this clear cache operation determine the email loss?

What about the initial error - Downloading attachements 0 of 14?

Operations were made in the same network with the server therefore no connection problems arised. Network interface WLAN.

Is it possible to just purchase just Outlook for Mac? I previously purchased Office for Mac without Outlook and now just want to add Outlook??

06. June 2012 · Write a comment · Categories: Outlook for Mac · Tags: Air, cannot, Fairly, information, MacBook Air, mail, Office for Mac, Outlook

Fairly recently I purchased Office for Mac for my MacBook Air. I did not get Outlook at the time because I was using the mail program that came on my Mac. Now I'm interested in adding just Outlook, but all I find is pricing & downloads for the entire Office suite. I cannot find any pricing or information anywhere (or an email or phone number to call... arrrgghh!) to ask if it's possible to just get Outlook.

Question about Outlook Express