I wrote this question before and I had one reply from Forum Moderator Judith C. and I still can not recover our e-mail account at Hotmail.
This is my number request - SRX1188100773ID - Your request for Microsoft support
Please could you help me with recover e-mail account at Hotmail? We have tried already all your options.
As of the weekend of Saturday the 10th of November 2012 we have been unable to access our company email account. The reason suggested
was that some unauthorized activity was suspected. We have tried on several occasions to regain entry supplying as much information as was
requested and still have been unable to pass the verification process. This issue had also occurred about a month earlier, though on that occasion
we were successful in gaining access. What is concerning is that in the initial stages of the validation process we were prompted to accept a code
sent to an alternative email. The alternative email we originally provided was h1....@hotmail.com yet the email we were prompted to use began
hi.... @hotmail.com It is for this reason that we had not accepted to gain a code via email. This is main problem is that somebody put to our account e-mail the additional alternative e-mail address hi.... @hotmail.com
Also we have used your links which were sent to two addresses (why ???should be only one!), one of which we do not use
or recognize in order to reset our password. When we try to log in, using the new password, the page that opens still says that 'it looks like
someone else is trying to access your account' and then reverts us back to the page where we are asked 'do we want an email sent'.
The only alternative email which is offered for send re-set code is not one we recognize h1....@hotmail.com (our e-mail) only
the hi.... @hotmail.com - this email is not used by us.
Please could you help us, this is our company e-mail address with all very important information for us.
Are main concern in all this is that we have a number of client contacts stored in that account along with several personal emails.
We are happy to provide additional information such as content of received emails or content of folders..although we can not be expected
to know all of the hundreds of those stored. You are welcome to look into the folder Companies House and you will see details of our company
number. You will also note that our company information is listed in the signature at the foot of each sent email.
some one hacked on my email account and sent a massages from it to most of my contacts that he need money and he changed my Hotmail ID but i still receiving massages on my account but when i sign in i use the new ID(now i get my account back but still
with the ID he changed) i need my old ID back because i use this mail in work everyday
Reviewing the list of recent updates from Microsoft on my computor I determined initially that two had failed to install. One Windows Internet Xplore 9 results in an error code 9C48 and has failed to instal on two additional occasions. The original attempt to automatically update was on Nov 21nd, the day my e-mail went screwy.
Any thoughts please.
I will try to restoreback to Nov 29th.
Email signin is blocked. Have tried password reset, account recovery and read through forum entries. Have completed questionnaire multiple times in past few days, but no validation from Microsoft. Looking for ideas that will work. @live.com is primary
email account for past few years, until now it has been the best. There has to be a work around somewhere, suggestions are appreciated.
Names of recipients whom I send emails to appear in the Hotmail mother "Sent" box. However, when I create categories sub-folders and move emails from the mother "Sent" box into these sub-folders, my identity replace identities of those I send emails to.
I move the sent emails back to the mother Hotmail "Sent" box and the recipients id's get restored. Sub-folders which I move incoming emails to appear ok..
Trying to use Hotmail with HTTPS?
As long as you're just reading and writing email, signing in with "https" gives you extra security.
But this extra security disappears if you check your calendar, edit a contact, or go to another site.
For the most secure connection, we strongly recommend that you change your settings to always use HTTPS.
I keep choosing this option and it keeps asking me most times I check my email. One step process is now a very annoying two step process, help!
I keep choosing this option and it keeps asking me most times I check my email. One step process is now a very annoying two step process, help!
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