I wrote this question before and I had one reply from Forum Moderator Judith C. and I still can not recover our e-mail account at Hotmail.
This is my number request - SRX1188100773ID - Your request for Microsoft support
Please could you help me with recover e-mail account at Hotmail? We have tried already all your options.
As of the weekend of Saturday the 10th of November 2012 we have been unable to access our company email account. The reason suggested
was that some unauthorized activity was suspected. We have tried on several occasions to regain entry supplying as much information as was
requested and still have been unable to pass the verification process. This issue had also occurred about a month earlier, though on that occasion
we were successful in gaining access. What is concerning is that in the initial stages of the validation process we were prompted to accept a code
sent to an alternative email. The alternative email we originally provided was h1....@hotmail.com yet the email we were prompted to use began
hi.... @hotmail.com It is for this reason that we had not accepted to gain a code via email. This is main problem is that somebody put to our account e-mail the additional alternative e-mail address hi.... @hotmail.com
Also we have used your links which were sent to two addresses (why ???should be only one!), one of which we do not use
or recognize in order to reset our password. When we try to log in, using the new password, the page that opens still says that 'it looks like
someone else is trying to access your account' and then reverts us back to the page where we are asked 'do we want an email sent'.
The only alternative email which is offered for send re-set code is not one we recognize h1....@hotmail.com (our e-mail) only
the hi.... @hotmail.com - this email is not used by us.
Please could you help us, this is our company e-mail address with all very important information for us.
Are main concern in all this is that we have a number of client contacts stored in that account along with several personal emails.
We are happy to provide additional information such as content of received emails or content of folders..although we can not be expected
to know all of the hundreds of those stored. You are welcome to look into the folder Companies House and you will see details of our company
number. You will also note that our company information is listed in the signature at the foot of each sent email.
I wrote this question before and I had one reply from Forum Moderator Judith C. and I still can not recover our e-mail account at Hotmail.
This is my number request - SRX1188100773ID - Your request for Microsoft support
Please could you help me with recover e-mail account at Hotmail? We have tried already all your options.
As of the weekend of Saturday the 10th of November 2012 we have been unable to access our company email account. The reason suggested
was that some unauthorized activity was suspected. We have tried on several occasions to regain entry supplying as much information as was
requested and still have been unable to pass the verification process. This issue had also occurred about a month earlier, though on that occasion
we were successful in gaining access. What is concerning is that in the initial stages of the validation process we were prompted to accept a code
sent to an alternative email. The alternative email we originally provided was h1....@hotmail.com yet the email we were prompted to use began
hi.... @hotmail.com It is for this reason that we had not accepted to gain a code via email. This is main problem is that somebody put to our account e-mail the additional alternative e-mail address hi.... @hotmail.com
Also we have used your links which were sent to two addresses (why ???should be only one!), one of which we do not use
or recognize in order to reset our password. When we try to log in, using the new password, the page that opens still says that 'it looks like
someone else is trying to access your account' and then reverts us back to the page where we are asked 'do we want an email sent'.
The only alternative email which is offered for send re-set code is not one we recognize h1....@hotmail.com (our e-mail) only
the hi.... @hotmail.com - this email is not used by us.
Please could you help us, this is our company e-mail address with all very important information for us.
Are main concern in all this is that we have a number of client contacts stored in that account along with several personal emails.
We are happy to provide additional information such as content of received emails or content of folders..although we can not be expected
to know all of the hundreds of those stored. You are welcome to look into the folder Companies House and you will see details of our company
number. You will also note that our company information is listed in the signature at the foot of each sent email.
This is my number request - SRX1188100773ID - Your request for Microsoft support
Please could you help me with recover e-mail account at Hotmail? We have tried already all your options.
As of the weekend of Saturday the 10th of November 2012 we have been unable to access our company email account. The reason suggested
was that some unauthorized activity was suspected. We have tried on several occasions to regain entry supplying as much information as was
requested and still have been unable to pass the verification process. This issue had also occurred about a month earlier, though on that occasion
we were successful in gaining access. What is concerning is that in the initial stages of the validation process we were prompted to accept a code
sent to an alternative email. The alternative email we originally provided was h1....@hotmail.com yet the email we were prompted to use began
hi.... @hotmail.com It is for this reason that we had not accepted to gain a code via email. This is main problem is that somebody put to our account e-mail the additional alternative e-mail address hi.... @hotmail.com
Also we have used your links which were sent to two addresses (why ???should be only one!), one of which we do not use
or recognize in order to reset our password. When we try to log in, using the new password, the page that opens still says that 'it looks like
someone else is trying to access your account' and then reverts us back to the page where we are asked 'do we want an email sent'.
The only alternative email which is offered for send re-set code is not one we recognize h1....@hotmail.com (our e-mail) only
the hi.... @hotmail.com - this email is not used by us.
Please could you help us, this is our company e-mail address with all very important information for us.
Are main concern in all this is that we have a number of client contacts stored in that account along with several personal emails.
We are happy to provide additional information such as content of received emails or content of folders..although we can not be expected
to know all of the hundreds of those stored. You are welcome to look into the folder Companies House and you will see details of our company
number. You will also note that our company information is listed in the signature at the foot of each sent email.
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