Original title: Outlook Question

I tried to upload my Entourage into Outlook 2011, the folders carried over, but not the contents of the folders.  How do I get the contents to carry over to Outlook?

I just want to purchase this product; I'm new to mac!
I've recently upgraded my computer and Office for Mac hit it's activation limit. To be clear, the old computer was formatted and the new computer is the only one with this copy of Office.

I attempted to activate by phone, however when I finish entering my installation ID, I am asked for 'how many computers have installed this version of office?'. When I reply, the phone system immediately hangs up.

I was told to call Office Installation and Activation Support ((800) 936-5700), but after identifying my product to be Office for Mac 2011 and that I had not activated, it returns me to the same phone-registration system.

Is there a number I can use to get in touch with someone at Microsoft?
Quietly going out of my mind here (actually not very quietly at all).

I have a shiny new MacBook Air and I've set up three email accounts in Outlook for Mac 2011.

Two burning issues:

1. I have followed instructions to the letter to disable the unified inbox but no new folders appear on the list.

2. The default inbox downloaded all my emails, starting from August last year. The other two have only downloaded a few. This isn't a batch downloading issue because I set the accounts up last night and left Outlook running. Is there some way I can force synchronise? I've also tried importing mbox files but they are greyed out.

Help!
I want to set up  Out of Office in Outlook. I go to tools but it is greyed out??
I have a customer who's Outlook 2011 is refusing to send emails and sync new emails down. The exchange server is hosted through Office 365. Email works fine through Windows based Outlook and Outlook Web App.
Our first guess is that there is a limit on the file size for cached emails. If so, what is it? This file is currently at 14GB, and according to http://en.wikipedia.org/wiki/Personal_Storage_Table#Entourage_and_Outlook_for_Mac (final line of the section) the limit is 13GB, although I am unsure whether this is for importing mail files, or the limit of the mail file in general.
I'm running Outlook for Mac 2011 version 14.1.3 and have setup an imap account with my mailing server. Whenever I launch outlook it starts to download all the emails from the mail server. When I'm in offline mode, I don't see emails within my email account. 

My accounts settings at Outlook>Preferences>Accounts>Advanced>Server has the following settings checked
 - Send multiple commands to server simultaneously
 - Always download complete message bodies
 - In Inbox only

Please help.

Thanks,
It keeps showing up even though I say allow.

Thanks for your help...
When I click on the send/receive button the message in the title line appears in a little black box..... it appears to be coming from Hotmail live which is what I am trying to use as the POP3 server.