Quietly going out of my mind here (actually not very quietly at all).

I have a shiny new MacBook Air and I've set up three email accounts in Outlook for Mac 2011.

Two burning issues:

1. I have followed instructions to the letter to disable the unified inbox but no new folders appear on the list.

2. The default inbox downloaded all my emails, starting from August last year. The other two have only downloaded a few. This isn't a batch downloading issue because I set the accounts up last night and left Outlook running. Is there some way I can force synchronise? I've also tried importing mbox files but they are greyed out.


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