I was told that Live Mail deletes messages on the mail server. Is this true? How would I change this? I have 2 computers, one running Win. 8.1 and one running Mavericks 10.9. If I delete messages on 8.1 does that mean I can't download the messages on my Mac? This doesn't seem right.
I set-up Outlook using IMAP (and used the IMAP setting on my iphone as well). I have 2 issues:
1) The only way I can view emails (received/sent) on my Macbook Pro is to click on My Computer or INBOX
2) The only way I can view emails (receive) on my iPhone is to select all email accounts
Our mail is hosted by YOURHOST.COM and if I view my emails directly on the server account, I can see only about 150 of the 7000 emails I have on my Outlook (when viewing emails on in my INBOX). These same 150 emails match exactly the same emails if I click on the email account I set up on my MacBook and as well as the 150 if I view only the email account on my iphone.
I sent a test email to my email account. It showed up immediately on my iphone, on my Macbook and on the mail server. But after about 1 minute, it was automatically deleted from my iphone and the mail server. I can also, only view the test email on my iphone by clicking on my INBOX or ON MY COMPUTER.
I am not running this outlook account anywhere else except on my iPhone and MacBook Pro.
I am using OSX 10.6.8 and version 14.3.9 of Outlook for Mac 2011.
Hope someone can help me; I've been to the Genius Bar 5 times and on the phone with YOURHOST about 15 times. Apple advised me today that it seems like my Outlook is operating like a POP account; however it is set up as IMAP.
Dear All,
I am suddenly facing a problem.
I am using Windows 8 with Windows live mail 2011 for about 4 months perfectly.
All of a sudden since yesterday I can still send e-mails perfectly but cannot receive any e-mails which are being sent to me. I can see the same in my Mail Server using my password and logging directly to my Web Mail server account.
I am getting the following error messages.
Unable to send or receive messages for the "_________" account. The connection to the server has failed.
Server: 'pop.________.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 10013
(For confidentiality puposes I have removed the Account name and the pop.)
There is no error in the password as I am able to send messages eventhough in the above error message it states that I am unable to send or receive messages.
Pl can some one help.
Thanks & Best regards,
I have a number of users on Outlook 2011 that are having issues working between the office and remotely when attempting to connect to an Exchange 2010 server.
Within the office, users must be connected via ethernet. Internally, the mail server is internal.mycompany.com. Externally, it's external.mycompany.com.
When the user is connected to the internal network, only internal.mycompany.com is reachable. external.mycompany.com is not. When working remotely, the opposite is in effect. (I don't know why this is the case, I'm just the support grunt).
When attempting to configure Outlook 2011 and the user is connected to the internal network, auto discover seems to try and access external.mycompany.com rather than internal.mycompany.com.
No matter if I allow or deny the request, eventually Outlook will prompt for me to enter the server address manually. When I add internal.mycompany.com, it connects. When the user goes offsite, it switches to external.mycompany.com.
But, when the user comes back to the office, Outlook fails to switch and the user cannot connect.
Apple Mail does detect the correct server details for both internal and external servers, avoiding the issue.
Can anyone shed any light on the issue? At first, I thought it might have been an Exchange-related issue but as I can get mail to work within Apple Mail, I'm leaning towards an Outlook 2011 issue.
Is it possible to manually specify both internal and external servers and turn auto discovery off?
Our company using a local hosting service, everything seems ok until we try to send a mail to a customer which its server needs "requires authentication before sending mail from a locally hosted domain"
---------------------------------------------------error log---------------------------------------------------------
the full error log is; <x@x.com>: host xhost.com [xx.xx.xx.x]
said: 551 This mail server requires authentication before sending mail from
a locally hosted domain. Please reconfigure your mail client to
authenticate before sending mail. (in reply to MAIL FROM command)
Reporting-MTA: dns; smtp.mymailserver.com
X-Postfix-Queue-ID: 9CC261980F7
X-Postfix-Sender: rfc822; myusername@mydomain.com
Arrival-Date: Fri, 3 Jan 2014 09:26:27 +0200 (EET)
Final-Recipient: rfc822; x@x.com
Action: failed
Status: 5.0.0
Remote-MTA: dns; xhost.com
Diagnostic-Code: smtp; 551 This mail server requires authentication before
sending mail from a locally hosted domain. Please reconfigure your mail
client to authenticate before sending mail.
---------------------------------------------------error log---------------------------------------------------------
So, problem and solution is clear. I need to provide "My Outgoing Server needs SMTP Authentication" just as Windows based Outlook. But in Mac based Outlook there s no option for this. After Google research;
What i tried;
- Outlook>Tools>Accounts>More Options ;
Authentication : User Name and Password Selected
User : *** Email address is removed for privacy ***
Password : Ok
Unqualified Domain : Left it Blank.
Nothing Changed.
- Trying different ports 25, 587 exc. Nothing Changed. SMTP login failed also. Only works with 587.
- Trying to sent with SSL or without SSL on Outgoing Server. Nothing Changed. No difference.
- Trying to send mail 3 different clients. Apple Mail, Outlook 2011 and Mozilla Thunderbird. Nothing Changed.
- Trying to login with different username as; myusername or *** Email address is removed for privacy ***. Nothing Changed.
- Trying to send with free email clients like gmail, hotmail exc. It works! But we cant send email via these services to our customers of course.
I m run out of ideas, ma i find a bug or solution is still out there? Any ideas will be very welcomed.
My outlook has been working wonderful for the last couple of years with my mail server and just suddenly last night it stopped receiving new e-mails. I reset the settings and created a new database and deleted the old ones so see if resetting outlook would
allow me to retrieve my mail. It didn't work at all. Now outlook only syncs about 14 messages in my inbox and doesn't receive any new mail since yesterday. It won't allow me to load any older messges in my inbox since wednesday. I can send mail fine. All my
sub folders in my inbox load and I can load old e-mails in them. I can't find anything that will work to fix this issue. I have outlook software on both macs and both are having the same issue which leads me to believe it's a server issue, except for the fact
that I can send/receive e-mail perfectly on all other software (Apple Mail/Iphone/ipad/)
Any idea what's going on with outlook?
Update: I reinstalled outlook and now I'm gettting an "unknown error" and no mail is showing up in the inbox but the containing folders are still there.
Any idea what's going on with outlook?
Update: I reinstalled outlook and now I'm gettting an "unknown error" and no mail is showing up in the inbox but the containing folders are still there.
Good Morning,
Our server had an issue over the weekend where it was spammed, we ended up being blacklisted by Sorbs.
This was resolved yesterday morning and blacklist was removed (we contacted sorbs), I have completed several Blacklist checks, and the mail server is all clear and was from midday yesterday.
However I am still unable to send to microsoft server. My question is: when will we be able to send to microsoft servers again. (How long is the blacklist information cached for).
A response would be much appreciated.
Regards,
Tom.
Our server had an issue over the weekend where it was spammed, we ended up being blacklisted by Sorbs.
This was resolved yesterday morning and blacklist was removed (we contacted sorbs), I have completed several Blacklist checks, and the mail server is all clear and was from midday yesterday.
However I am still unable to send to microsoft server. My question is: when will we be able to send to microsoft servers again. (How long is the blacklist information cached for).
A response would be much appreciated.
Regards,
Tom.
Hi Guys,
I'm having trouble unblocking my mail server from sending email to any Outlook.com Related addresses.
I have found that the problem is due to various users attempting to send mail to accounts that have never/no longer exist. This has now been stopped and I'm now looking to unblock the servers IP to allow my users to send to Outlook.com related addresses again
I have had a look around and I can't find any details on how to apply for this to be done. I have setup a SNDS account for the server IP and can see that it's blocked but there isn't much information on getting it allowed again.
Any information that could be provided, links, would be greatly appreciated.
Many thanks,
Martin.
Hi all,
I need some help please adding a new Outlook.com email address account to my HTC Android handset. I've already installed the Outlook.com app - I also want to add the new account so that it appears with my other (non-Outlook) email accounts under the Email
icon on my phone.
I've followed all available guidance on Outlook.com and HTC. After trying to add the new account, I get a 'Cannot connect to the mail server to verify your account information. Your server is not responding message.
Under the 'Choose a mail provider' option, I've tried adding the new account as a Windows Live Hotmail account, and also as a POP3/IMAP account. For the latter, POP server is entered as 'outlook.com', security type is 'none' (I've tried 'SSL' but get the
same response) and still get the same message.
Would the '...cannot connect to the mail server....' message refer to my Aol server/browser (default) or the new Outlook server? I have two Aol email accounts and one Gmail account on my phone for some time now and all added without any difficulties.
Thanks in anticipation of any help anyone has here.....
Cheers.
I have recently upgraded my iMac to the new Maverick system, whilst having Mac Office 2011 installed. Now i get a problem with outlook dropping the connection to my mail server (BT) and then reloading EVERY email still on the server. This happens 2 or
three times a day and is becoming a pain. Has anyone else had this problem and if so, what has to be done to fix it please?
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