I have received an e-mail from (removed for security reasons) advising that a "DGTFX Trojan virus" has been detected in my windows live folders. They require my user name & password so that my account can be "upgraded to a new 1024-bit RSA key anti-virus firewall". They further advise that my e-mail account will be terminated if I do not respond..Can you please adivse if this is a legitimate e-mail to which I should respond.
WTF is going on with my hotmail account? I have received a returned e-mail I never sent!
This happened last year and had to create a new account but now when I tried to I got a message of unable to complete at this time...
I changed my password yesterday,only to find another return notice of unable to send or delayed...I never sent the BS in the first place!
I have no contacts listed,yet somehow it sent out even more to folks I reply to.SO I deleted any info that could be used to gain access to any of my other e-mail accounts,removed my ph. no.etc.etc...was trying to get this BS too end!!! I will try again later to delete my account and make a new one!
I even tried contacting the "postmaster" but that mail was returned as well,I think my account may be frozen now,yet no notice of that as of yet!
I had beefed up my security weeks before,and this only seems to have started at the beginning of July 2012.I ran 3 full scans with 3 different anti-virus,nothing is showing in any of them,even installed a new on temporarily to be safe,nothing showed on that either,so only thing I can think of the account has been hijacked,but the password change should have stopped that! As I said before WTF is going on here???
I've stopped using windows live messenger for a while now, but someone called me and said that I've been sending her massive amounts of spam via Windows Live messenger.
So, I went over the usual steps:
I chacked wether I can log in - I could
There was someone logged in from "HOME-PC", whic is not the name of my PC, so I logged them out, but after a minute or so, theve come back and logged ME out. I tried again for a few times with similar seults.
I examined my live account for
aliases
forward emai addresses
conact email addresses
unauthorized skydrive devices
linked accounts - I wonder if I can see wther I have a parent account(s) attached, if not, that may be a way someone is controlling mine
I found these to be in order, as in, none was changed from what I remember and I'm completely certain that I have full control over the email address I used there.
I changed my password, but even seconds after that, when I singed in and logged out the other user, it came bacck immediately. I double checked the things abouve, but still found nothing unexpected, changed the password again, but with similar results.
It's as if the "hacker" managed to dodge entering my password.
I also tried to close my account after this, but received the "temporary problems" error when clicking on the close account link (from the appropriate menu on my account page). Then, searching these forums, I found another link, (posted by several moderators) tried that, and it seems to have worked, but when I checked from my sister's windows live messenger (and her account), I still showed up to be online and sending spam.
Any help would be greatly appreciated, thank you!
Best Regards,
B.F.
EDIT:
Of course, I use antivirus and firewall software, keep them up to date and scan for viruses frequently. In the past few years, my PC has been virus free.
Do I treat this as real or junk? entire message:
Hotmail has discovered series of illegal attempts on your Account from a bad IP Location and will shut down your account as it has been flagged as a spam account. You are to fill the form below by clicking on the reply-to button on your page, Filling the Correct Information Carefully.
Date Of Birth.........................
Country..................................
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