I am trying to add a new contact in Windows Mail who has a hotmail.com address. Each time I get the following error message - "The contact information could not be saved. Check the contact's information and try again"  The contact information is correct because the e-mail arrived in my in-box and I simply clicked on the hypertext ADD CONTACT.  What could the problem be?  Thanks for any input.

I got an e-mail from the Microsoft Team they saidthey would have to reset my password because an e-mail I received had a Virus they said if they did not hear from me in 24 hours they would block Hot MailThey wanted to know my user name and password  I hit Reply and a prompt came up

which said do not give your information out so I didn't and now my e-mail is blocked and I do not know what to do

e use Microsoft Lync in my company, and the outside contacts that I had for hotmail or MSN are no longer showing their presence?.
Does anybody know how to get the additional information from your contacts (Their addresses, phone numbers, etc) since they changed the contacts on Hotmail?
It says verify server information is entered correctly?  
I have not changed anything so what is wrong and how do i correct it.

Our home PC is older running Windows XP, as well as IE 8 with Outlook Express.

Love Outlook Express!  Our home users all use that still.

But I realize that when our old PC dies soon, we will be getting Windows 8.  I have another personal laptop running Windows 7 and IE 10, so begrudgingly getting used to Live Mail for email on that machine (and getting used to Windows 8 on my new Surface, but it has a useless mail app). 

Seems like I read a lot of problems experienced by XP systems downloading Live Mail.  And in fact, it doesn't list XP as a supported system.  But it would be nice if I could do that on our old PC, because other household users besides myself could get used to it and transfer data, before the machine dies.

Of course, I'm thinking that Live Mail can store information in the cloud, so it's easy to set up a new machine? Is that true, or is information stored only on the machine?

Anyhow, should I try and download it to XP, too much risk to bother with it? 

I cannot copy/paste when writing email.  Need help with this.  Thank you.