why are new inbox messages shown as read when I have yet to ready them??

11. July 2012 · Write a comment · Categories: Hotmail · Tags: ,
why are new inbox messages shown as read when I have yet to ready them??

I have an inbox and I have a inbox under personal folders. How can I move the multiple folders from Personal Folders/inbox to Inbox without doing it one at a time?

11. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , ,
I have an inbox and I have a inbox under personal folders. How can I move the multiple folders from Personal Folders/inbox to Inbox without doing it one at a time?

Is there for Mac an equivalent of the PC command « outlook /resetfoldernames » to rename the system folder (inbox, outbox, etc.) to another language?

11. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , ,
With the « outlook /resetfoldernames » command, I'm able to change the system folder without any problem. What I'm looking for is a way to do it also on the Mac side... What is the procedure? Thank for your help.

Unable to delete SPAM with a malware payload

10. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , , , ,
While using Outlook 2011 for Mac, I've recently received several SPAM messages with attached files containing Windows trojans or other malware.  Once these messages arrive in my inbox, I see a warning from Sophos Antivirus and Outlook freezes.  If I attempt to select the message, it highlights, but no action is possible.  If I right click and select "delete" the highlighting jumps to a random message while the SPAM message remains in the inbox.

While this is happening, the Sophos quarantine manager attempts to delete the threat, but Outlook keeps downloading new copies to the cache.  The only escape requires force-quitting Outlook.  If I then restart Outlook, the problem resumes.

If I access the Exchange server using Outlook Web Access, I am unable to delete the SPAM message, or any other message.  I just get an error stating that there's a server configuration problem.

The only way I can recover from this situation is to log on to a Windows 7 box, open Outlook 2010 and delete the message.  Outlook on Windows has no problem deleting the message.  I can then run Sophos antivirus to clear the cached malware attachment.

All the malware has been Windows oriented, so there's no threat to my Mac, but losing the use of Outlook while being unable to delete a SPAM message is more than a little disturbing.

There does not seem to be any preference I can set to keep Outlook from automatically downloading attachments.

I'm running OS X 10.6.8, Sophos 8.0.5c and up to date versions all the Office 2011 products.


Why doesn’t my "Inbox (on my computer)" folder show up in the left hand nav? I know it exists because I can move emails into it. How do I get it to appear there?

10. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , ,
I'm under the impression that the "Inbox (on my computer)" should be a default folder located along with the other folders in the left had nav bar (it is not there).  My account is an exchange server but I need to archive older mail onto my computer.  I assume this is the reason that my computer is not archiving the email even though I have set up the rule and enabled it.

Please help.

Setting up AKO on Outlook for Mac 2011

10. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , ,
I have searched all over and cannot find any information on setting up my AKO on outlook.

My account is set up using all of the necessary values and it shows my folders and calendar, however, the inbox is not working and there are no emails. Its kind of like a shell..

Anyone have any experience with this??

Thanks

Signature will not change when selecting different account from dropdown menu

09. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , ,
When sending a new email, the default email/signature is whatever email is highlighted in the inbox. I used to be able to click the dropdown menu at the top of the 'new email' window, select a different account and my signature would change to whichever email account I selected. Outlook no longer does this and I have to manually redo my signature each time I send an email or highlight a message from my inbox from the account I wish to send from. Is there a setting I can change to fix this? What needs to be tweaked to make it automatically change again? Please help.

Why am I not allowed to block @yahoo.com and please, don’t tell me it is because they are a "trusted site".

07. July 2012 · Write a comment · Categories: Hotmail · Tags: , , , ,
Why am I not allowed to block @yahoo.com from my email inbox?  99% of the spam/fishing/trash that arrives in my inbox (junk) originates from a yahoo.com address.  I resent not being allowed to choose who I want access to MY email account.  I know I am far from being the only person with the same frustration.

I will be dropping my hotmail account for another service that will respect the wishes of its' customers.

My TASKS have all been erased how do I retrieve them?

07. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , ,
In Outlook there is a Tasks Tab - where all FLAGGED emails go as well as staying in your Inbox or named files.  The TASKS TAB has been emptied - all contents deleted - can they be retrieved?

Can’t get separate folders in folder list and emails aren’t downloading

06. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , ,
Quietly going out of my mind here (actually not very quietly at all).

I have a shiny new MacBook Air and I've set up three email accounts in Outlook for Mac 2011.

Two burning issues:

1. I have followed instructions to the letter to disable the unified inbox but no new folders appear on the list.

2. The default inbox downloaded all my emails, starting from August last year. The other two have only downloaded a few. This isn't a batch downloading issue because I set the accounts up last night and left Outlook running. Is there some way I can force synchronise? I've also tried importing mbox files but they are greyed out.

Help!
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