I changed several internet options and downloaded certificates and software to gain access to Army Knowledge Online (AKO), the army's email system.  After doing so, when I attempt to login to outlook, the screen flutters as if it is attempting to load or access for several seconds then returns to the login page but says "Something went wrong and we can't sign you in right now.  Please try again later."  3 weeks later and I still can't get in. 
I have searched all over and cannot find any information on setting up my AKO on outlook.

My account is set up using all of the necessary values and it shows my folders and calendar, however, the inbox is not working and there are no emails. Its kind of like a shell..

Anyone have any experience with this??

Thanks