I've done the rebuild identity, step-by-step, approximately 12 times. Sometimes the fix works for over a week, sometimes for less than 24 hours. Each time the fix takes many hours (usually overnight) to complete.
I did the 12.2.1 update weeks ago, after the 3rd or 4th identity rebuild. That didn't stop the problem.
Please, someone, help! My employer wants to re-image the entire computer.
JL
When i paste the image on my signatures, the space that`s supposed to use the image remains (the cursor is below); but is blank"
I would like to know how to 'completely' uninstall Outlook 2011 for Mac. I would also like to completely uninstall the MS Messenger and Communicator as well.
Hello,
We originally installed Office 2008 that came with Entourage. After about 6 months Entourage has been giving us trouble.
We installed the upgrade to Office 2011 when it came available but our version did not include outlook.
After many continuing problems with Entourage, we decided to download the Trial version of office that included outlook.
Upon trying to run outlook for the first time, a message pops up saying that it cannot switch to the identity and pops up a box to choose the identity.
I tried creating a new identity but this did not solve the problem.
I tried the database repair tool but this did not solve the problem
I tried putting the 2011 identities folder in the trash but this did not solve the problem.
I do not want to remove the existing software as I am worried that entourage will stop working all together.
What can we do to get this running?
Thank you,
Alex
We originally installed Office 2008 that came with Entourage. After about 6 months Entourage has been giving us trouble.
We installed the upgrade to Office 2011 when it came available but our version did not include outlook.
After many continuing problems with Entourage, we decided to download the Trial version of office that included outlook.
Upon trying to run outlook for the first time, a message pops up saying that it cannot switch to the identity and pops up a box to choose the identity.
I tried creating a new identity but this did not solve the problem.
I tried the database repair tool but this did not solve the problem
I tried putting the 2011 identities folder in the trash but this did not solve the problem.
I do not want to remove the existing software as I am worried that entourage will stop working all together.
What can we do to get this running?
Thank you,
Alex
Hi, My outlook would not open this am. (switched to Mac from PC in May and had my database transferred to the new Mac). 14.2.2 Office. I tried moving files as directed (com.microsoft.Outlook.plist and 4 others) from the Library to the Desktop and then
tried opening outlook to no avail. Then moved the Microsoft User Data folder to the desktop as directed. I can get Outlook to open now, but none of my data is there. How do I get my data back into Outlook? (i did make a duplicate copy and that also is
on the desktop. it is a huge file, took 30 min to duplicate) Thanks,
Grace S.
I am on Outlook 2011 for Mac, 14.2.3. A week ago I opened Outlook and everything had disappeared. I followed all the steps to rebuild my identity, make the identity default etc... and Yay, Everything returned to normal, or so I thought. NOW anything I
do in outlook (send e--mails, create calendar entries, add contacts) is not there after I reboot. I even started a brand new blank identity, sent a test e-mail, shut down, restarted, and sure enough, the sent email is not in my sent folder, and outlook couldn't
even remember my e-mail account info. Any ideas? Really need help.
I'm using IMAP to Google email account. IMAP has been working for months fine - but today not.
I have a busy work day and now NO NEW MAIL since last night. I tried rebooting, changed Gmail password, no luck.
When Outlook comes up, it says "Last sync 8/8/2 at 6:25pm" (last night) and later shows "All folders are up to date" and "Connected to <Gmail account>."
However the Gmail web-interface shows many new emails since 6pm yesterday. Outlook IMAP is not seeing them.
What steps do I try next? How do I get Outlook to see the new Gmail messages??
Since migration from Entourage to Outlook with Mountain Lion as O/S I was outlook was crashing with the message: "Database Daemon Fatal Error" After various patches to Outlook and O/S the frequency of crashes reduced substantially. The frequency has
increased dramatically when i migrated to Lion O/S. How can i fix this as its extremely frustrating
Hi there,
I have the following problem:
Once I've sent an email via Outlook 2011, I want the "Move to folder ..." dialog box to open so I can move the sent mail to an email folder.
On the MS Windows version of Outlook I have used Sperry's SentItemsOrganizer, but this software is not available for the Mac Version of Outlook.
Has anybody figured out a way to do this ie. using Rules and Applescript?
I have already searched the web, but couldn't find a solution.
Best,
Marcus
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