Outlook 2011 constantly changes status to "Not Connected" and must be relaunched.

21. November 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , ,
Using Outlook for Mac 2011 Version 14.2.3

A few facts:
1. It is not my company's policy to require VPN to access email.
2. On my Mac I can only access email when using VPN.
3. My Android phone has no problem receiving email and has become my primary email retrieval method.
4. Whether I am on ethernet in the office (no VPN) or on VPN from home or a hotel/cafe, I am constantly switched into "Not Connected" status.
5. When I am having problems I regularly get prompted for my password (even though I have saved it in my Keychain) and it NEVER works.
6. When I relaunch Outlook and am NOT prompted for my password, it connects and syncs fine.
This point deserves reiterating: When Outlook prompts for a password, it fails to connect 100% of the time and will always fail until relaunched. When Outlook is launched and successfully connects it does so without prompting for a password 100% of the time. This means the algorithm that decides whether or not to prompt for a password is fatally flawed.
7. I have used Charles Proxy[1] to log HTTP traffic and it is a complete mess.
7a. My email ends in @coxin.com, however, while at this company I have had @ajc.com and @cmgdigital.com email addresses and I still receive email that is sent to those addresses in my current account.
7a. I have seen Outlook request https://autodiscover.coxinc.com/autodiscover/autodiscover.xml and get an XML response that includes: <RedirectAddr>[name-hidden]@ajc.com</RedirectAddr>
7b. There is no autodiscover.ajc.com

When Outlook silently switches to "Not Connected" status I can find no way to get it to attempt to reconnect other than to quit and reopen Outlook. Everyone I know says that their iPhones/iPads and Android phones/tablets are the most reliable way to interact with an Exchange server. This should not be. There should be a lot of work invested in connection error handling, messaging, and logging.

[1] http://www.charlesproxy.com/

I opened WinLiveMail 2012 WITHOUT External Drive Connected!!!

07. November 2012 · Write a comment · Categories: livemail · Tags: , , , , ,

When I installed WLM 2012, I was delighted to find I could keep ALL account outside of C:/Users/Me/AppData.........

So I chose to use Q:\EMail-Storage\ on my external drive.

I then forgot to power it up and opened WLM2012.

All my accounts and mail were gone.

 

Well not really, they were; and still are all there, but I cannot find a way to make WLM2012 'point to/find'

that Folder.

 

Is their a quick way. Or must I uninstall/re-install and then re-create all the account and then import all the messages?

 

Thanks!

IMAP to Gmail says "Connected" and "All folders are up to date" when missing all new email since 6pm last night

09. August 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , ,

I'm using IMAP to Google email account. IMAP has been working for months fine - but today not. 

I have a busy work day and now NO NEW MAIL since last night. I tried rebooting, changed Gmail password, no luck. 

When Outlook comes up,  it says "Last sync 8/8/2 at 6:25pm" (last night) and later shows "All folders are up to date" and "Connected to <Gmail account>." 

However the Gmail web-interface shows many new emails since 6pm yesterday. Outlook IMAP is not seeing them.

What steps do I try next? How do I get Outlook to see the new Gmail messages??



my video conversation does not work trying to talk with my family in Braazil

06. July 2012 · Write a comment · Categories: Messenger · Tags: , , , , , ,
I HAVE THE NEW VERSION OF LIVE MESSENGER, AND MY VIDEO CALL CONVERSATION  I AM NOT ABLE TO CONNECT WITH FAMILY IN BRASIL, IT GOVE ME A MESSAGE THAT THEIR CAMERA OR VIDEO IS NOT INSTALLED OR CONNECTED,  AND IT IS NOT TRUE THEY HAVE IT ALL CONNECTED AND WORKING PERFECT.  WHEN I HAD THE INSTANT MESSENGER SERVICE, WE USE TO TALI ON VIDEO CONVERSATION ONCE A MONTH AND WE NEVER HAD A PROBLEM.

CAN YOU PLEASE TELL ME HOW CAN I RESOLVE THIS ISSUE PLEASE?

Correct, Connected contacts sync from WP 7.5 to hotmail contacts!

25. May 2012 · Write a comment · Categories: Hotmail · Tags: , , , , , , ,
I have a WP 7.5 nokia 710.  Having synced all my contacts from Hotmail, Gmail, Sim card, Facebook, Linkedin, Twitter to my phone, I used the "connect" to connect all the accounts of each person to one contact and finally it is done on my phone.  Can i use this correct connected contacts to sync to my hotmail contacts so that there are connected too?  In a few words I want to sync the contacts from my phone to the hotmail contacts list, as they are now!