I HAVE THE NEW VERSION OF LIVE MESSENGER, AND MY VIDEO CALL CONVERSATION  I AM NOT ABLE TO CONNECT WITH FAMILY IN BRASIL, IT GOVE ME A MESSAGE THAT THEIR CAMERA OR VIDEO IS NOT INSTALLED OR CONNECTED,  AND IT IS NOT TRUE THEY HAVE IT ALL CONNECTED AND WORKING PERFECT.  WHEN I HAD THE INSTANT MESSENGER SERVICE, WE USE TO TALI ON VIDEO CONVERSATION ONCE A MONTH AND WE NEVER HAD A PROBLEM.

CAN YOU PLEASE TELL ME HOW CAN I RESOLVE THIS ISSUE PLEASE?

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