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I basically keep getting the run around. Here's the problem: One: it would be great if I could speak to a person and not get these generic computer generated answers. My problem goes deeper than that because its tell me my account does not EXIST therefore trying to reset the password is useless on an account it believes does no t exist. On every forum I read it always take me to this useless link below!!!




Reset your password
Get help with a forgotten password and other problems signing in

What problem are you having signing in?

  1. Be sure that Caps Lock isn't on (passwords are case sensitive)
  2. If you still can't sign in, reset your password.
   

AND HERE IS THE ANSWER i KEEP GETTING

The Microsoft account is incorrect. Please try again.

PLEASE HELP---WITH REAL ANSWER---FOR REAL PEOPLE!!!!!




I can not sign to my account *** Email address is removed for privacy *** and i paid for this account by AMEX account #XXXXXXXXXXXXXX up to may 26,2012
now my account suspended can not access to it see bellow charges and help me to fix my account 
i have this account since 2003 and do not remember security ? answer i check with my bank and AMX to provide the 4 digits credit cards that i used for this account
still these codes are not matching with your file , please advise what i have to do to see my email since Jun6 2012 up to know 

Best Regards
Sima Ashrafirad/ Jay Najand

Transaction Details
Prepared for
JAY NAJAND
Account Number
XXXX-XXXXXX-93014
The Business Platinum Card® / January 1, 2011 to December 31, 2011
Search results for "Microsoft"
Page 1 of 1
Date
Description
Cardmember
Amount $
01/26/2011  Wed MICROSOFT   *MSN 000800-494-2962        WA
JAY NAJAND
9.95
02/26/2011  Sat
MICROSOFT   *MSN 000800-494-2962        WA
JAY NAJAND
9.95
03/26/2011  Sat
MICROSOFT   *MSN 000800-494-2962        WA
JAY NAJAND
9.95
04/26/2011  Tue
MICROSOFT   *MSN 000800-494-2962        WA
JAY NAJAND
9.95
05/26/2011  Thu
MICROSOFT   *MSN 000800-494-2962        WA
JAY NAJAND
9.95
06/26/2011  Sun
MICROSOFT   *MSN 000800-494-2962        WA
JAY NAJAND
9.95
07/26/2011  Tue
MICROSOFT   *MSN 000800-494-2962        WA
JAY NAJAND
9.95
08/26/2011  Fri
MICROSOFT   *MSN 000800-494-2962        WA
JAY NAJAND
9.95
09/26/2011  Mon
MICROSOFT   *MSN 000800-494-2962        WA
JAY NAJAND
9.95
10/26/2011  Wed MICROSOFT   *MSN 000800-494-2962        WA
JAY NAJAND
9.95
11/26/2011  Sat
MICROSOFT   *BILLINGBILL.MS.NET         WA
JAY NAJAND
29.90
12/26/2011  Mon
MICROSOFT   *MSN 000800-494-2962        WA
JAY NAJAND
9.95
SUMMARY
Payments
0.00
Pay In Full Charges
139.35
Pay Over Time Charges
0.00
Credits
0.00
Total
139.35
Transaction Details
Prepared for
JAY NAJAND
Account Number
XXXX-XXXXXX-93014
The Business Platinum Card® / January 1, 2011 to December 31, 2011
Search results for "Microsoft"
Page 1 of 1

como recuperar uma conta que o numero de telefone e e-mail cadastrado não existe mais?
e-mail: *** Email address is removed for privacy ***

I asked the previous question several days ago and still no answer from Microsoft.  I need my email back!!!

I'm receiving the same message every minute from a secure contact.  His message is a Reply to a message I sent him earlier.  But now, his message is coming into my Windows Live Inbox every minute, like clockwork.  How can I make it stop or do I have some type of virus?  I wasn't sure if the problem is on his end or mine.  Thanks for any help you can provide.