Cannot figure out how to put 11 names from my contactlist into a group I need to send emails to.I hate changes. The old way was easy

So now I've migrated to Outlook 2011 from Entourage. And I see no way to mark a message as unread. What is suggested as a replacement?
One of the reasons I can't form a group like I use to is the way the contacts appear now. What is going on? I hate the new changes and that is why I got myself hooked into SkyDrive. I just asked formerly how to cancel it.
I have been getting a lot of spam. Is there a way to clean out my mailbox so I will never recieve messages from these senders again?
I cannot find a way to edit members of groups, to add or to delete names.
There is no way to double check who is in the group(s)... no way to add to group(s)... whatever this supposed new system is, it does not work!  Is there a human anywhere at Microsoft to help with these problems?
When I try to add an attachment it tells me microsoft may contact me and does not load pic or other attachment. It has been this way for about a week. 
This happens in hotmail.
I can't find the way to have Spell check option on my my new message screen. I seem to have all the other options available.
My Outbox is no longer in the list of folders.  The only way to tell that an email didn't go is to check the Sent Folder.  How can I get Outbox back?

Messenger shows all of my contacts are offline when I know they aren't. They can send me ims, but when I reply, I receive a message saying they're offline & my message can't be delivered. I don't know why it keeps happening. Especially, given the fact that they're online. I haven't used Messenger in YEARS so I don't know my way around it anymore. I don't know if it's something to with my end or if it's something on theirs.