Please can someone help me access my emails?! I don't make a fuss - I'm a librarian after all - but what kind of Customer Care is it to tell the customer that they can't have access to their emails, when it's obvious that they can't be a criminal. Would I be on this forum if I was?

My question is NOT answered

I just received this email from *** Email address is removed for privacy ***  Scam?
GENERAL ACCOUNT SETTINGS


IMMEDIATE ATTENTION REQUIRED


Dear Customer,
Windows Live Hotmail® accounts has been growing really fast.
We have noticed some unusual activity in your account. Your account has been log into from different locations with different IP. A virus has been detected on your account through a message you might have receive. Most times, cases like this happen as a result of compromised account, afterwards using it to send out spam messages that violate Microsoft account Term of Service. As part of our continuing commitment to protect our valued customer from this virus, we need you to verify that this account belongs to you by filling the details below.
Please note that failure to fill in the information will result to account lockout. click on the reply tab and fill in the information above. you have 48hrs to do this.
*Name
*Username
*Password
*Date of birth
*Country or Territory

Here are some ways to help you manage your account after you reconfirm your account.
  1. Create an archive - Set up a folder on your PC’s hard drive where you can save large attachments. Then just delete them from your inbox. You’ll still have them and your inbox will be that much smaller.
  2. Make your filters work for you- Did you know you can set up your Hotmail account to immediately delete junk e-mail? Go to Options, and click Filters and reporting. Under the “Delete junk e-mail” section, select Immediately to delete junk e-mail right away. Once you’re finished, click Save and you’re done.
  3. Delete a bunch of mail at once- Go to your Junk and Deleted folders, and clear them out by clicking the “Empty” button in the action bar.
If you have more questions, please read our help topic on Hotmail storage.
Sincerely,
The Windows Live Hotmail Team
Microsoft respects your privacy. To learn more, please read our online Privacy Statement.
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA © 2008 Microsoft Corporation.
 
This is how the email read.  Your email has been accessed in multiple locations. Click below to update your Hotmail/msn account  Signed Customer support    Hotmail Team  *** Email address is removed for privacy ***.

recently ive been getting an email saying its from the hotmail staff and id like to know if its fake or not.

Dear Valued Customer,

Due to congestion in all Windows Live Mail user accounts, there shall be a removal exercise of all used and unused Hotmail/Msn Accounts. Windows Live would be shutting down several accounts as your email address needs to be added to the new Windows Live database. We programed to stop and delete unused email account, you may permanently stop receiving messages to this Email address if not verified.


Kindly verify and let us know if your account is still valid. Click on the reply button and fill in your information:


* User name:
* Password:
* Date of Birth:
* Country Or Territory:


This back up is necessary for update and to avoid blocking of your account. If you do not respond to this message. you will lose your account permanently.

Thank you for your usual co-operation. We apologize for the inconvenience.

Sincerely,
Member Service Team
.
This assumes a reasonable growth rate. Microsoft respects your privacy. To learn more, please read our online Privacy Statement.
For more information or for general questions regarding your e-mail account, please visit Windows Live Hotmail Help.

Microsoft Corporation
One Microsoft Way, Redmond, WA 98052-6399, USA ? 2012 Microsoft Corporation. All rights reserved.

HI Diane,

 

 

I have come across a issue were customer is using an Imap a/c with Gmail, Were he gets network password prompt everytime, The same a/c works fine when its setup as POP3, We have tried what ever we could do from our end, Could you please suggest us few steps, It wil be a great Help.

 

 

Waiting for your reply.

Best Regards,

Istak.T

*** Email address is removed for privacy ***


[New message split by moderator from a question about Microsoft Word]

 

I received the following email which I have since identified as a phishing scam. I was fooled, though, and clicked the link, which brought me to a white page saying 'No input file specified'

I didn't input any of my login details anywhere (I wasn't given the opportunity to), but does anyone know if by even clicking on this link I have received a virus or have been hacked or anything?

Thanks

Begin copied message:


*!Hotmail e-mail blocked! SPL-Code: 95-k-78) 11-September 2012‏

Dear WindowsLive Customer () , 

We are sending this e-mail to inform you that your e-mail account has excedeed it's sending and receiving limit in the last 7 days.
Due to this , we have to suspend your account in order to prevent unwanted bots and spyware using our customer's accounts.

In order to verify your account and lift the suspenion limit, please verify your account information on the link below: 

[LINK REMOVED]

The limit applied on your account will be lifted as soon as you verify your account.

After verification , you may use your e-mail account as usual.

We are sorry for any inconvenice that this might have caused. 

Hotmail Security Team.

I have had problems sine Sept 5th signing in. opening  and replying to eemails. The formatting is upside doen.

 

You NEED an phone Customer Service systam. ASAP.