Hello, I work in IT for my company, and have a brand new MacBook Air, running OS X Mavericks, and Office for Mac 2011, that I am testing for deployment to a user.  It's our only Mac in our enterprise environment, a one off.


The problem I'm having is when opening Outlook 2011.  I can successfully setup and add an exchange account in Outlook 2011 connected to our Exchange 2010 server.  After that, each and every single time I open Outlook 2011, it will open, show my inbox/standard screen, and literally sit there for 3 mins.  I can't do anything, click on menu items, scroll, new email, nothing.  It will just hang.  After 3 mins or so, the program seems to work fine.  I've searched the internet, restored the MacBook Air, reinstalled Office 2011, I've even tried different user accounts and setup their exchange accounts in Outlook, with little to no mail, thinking that may be the problem.  But it will hang no matter what.  I'm also waiting on a contact back from the local Apple Store's Business Department, though I doubt they will know...


Please help! 


Thanks,


Mike K

I've been using Outlook 2011 for Mac on a Macbook Air for about 3 weeks and have four email addressees which initially appeared in the navigation pane, being expandable to show the Inbox, Drafts  etc for each account.  A few days ago they just disappeared!  I didn't consciously do anything to make that happen. I'm still receiving emails from all four accounts but I only have one composite inbox, drafts etc showing. How can I get the display of individual accounts back?

Thanks in advance

I am using Outlook for mac 2011 in my i Mac( mountain lion) .  Now  when I clicked to open Outlook, it taking  very long time to receive the emails.  Hundreds of mails still pending to receive. Sometimes only one mail be fetched in a day. And the email dates coming in outlook inbox is different with original. I have another Macbook Air and the same email configured  in there also. There is no such problems everything working fine. 

Any idea? Please give me solution.


Thnks

Hi,

I have a MacBook Air, Mid 2011 with Mac OS X Lion 10.7.5.  I have Microsoft Office for Mac 2011.

I have been using Outlook successfully for 2/3 years, but suddenly today it has stopped opening.  Other Office software opens.  But when I click on Outlook it appears to start opening (the standard yellow box appears briefly), but then stops.  No error message is seen.

I have restarted the MacBook several times and checked Software Update.

I have followed threads for similar issues and done the following:

- Hold 'Option' key and click on Outlook icon to open Microsoft Database Utility.  I have created a second 'identity', made it the default, and then opened Outlook - successfully (though with no content).  When I reset the default to the original identity I am again unable to open Outlook.

Though I have found threads that suggest taking the above step I have not found anything that then explains what that means, or what to do next.  Some threads seem to say I have to rebuild a database, and others caution against rebuilding a database.  Rebuilding a database sounds like I am going to lose something by doing it - whether it be content, different accounts I have set up within Outlook, rules etc.

Can anyone give me advice please?

JJ

P.S.  Shortly before this Outlook failure I had an error message that required me to switch the MacBook off and on again.  This has been a recurring problem over the last few months (though never previously resulting in an Outlook failure).  The panic report runs 4 pages long and there is no particular error code I can find.

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I've changed my account info so that my name appears correctly in emails that I SEND.

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This is a real pain as I like to organise my emails by year. It was not a problem with .pst files when my main computer was a PC.


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