I can't toggle between Outlook's windows. When I click the Windows menu item, there is no sub-menu item to toggle to the next window. I only see the names of the windows that are active with no keyboard shortcut beside them. When I use [command + tilde] I hear a bell ringing (clear indication that I've done something wrong) but the windows do not toggle. From what I've read, this should be a basic command. What am I missing?

FYI - I use keyboard shortcuts in other applications all the time. I have also tried every combination of command, function, option, control and shift along with TAB and tilde.
All of a sudden, when I type messages in Hotmail, it is as if my keyboard has turned Spanish!!!   How do I turn it off (question mark)  Alternatively, how do I type the at sign in email addresses (question mark)   THANKS
I have a user running Outlook 2011 and Mountain Lion.  He was recently upgraded to a new MacBook Air from a MacBook Pro.  He'll be typing in Outlook or Word and the keyboard will randomly freeze up.  He doesn't notice it because he looks at his fingers when he types.  This apparently was happening on his MBP (Snow Leopard 10.6.8) as well.  It appears to only happen using Office 2008, specifically Word and Outlook.  I'm not sure what preference was carried over from the old machine that may be causing this.  Has anyone else had this issue?
I accidentally hit the wrong key on keyboard and it did something to my email that made it so small I can't read anything on it's page. How do I get back to normal size?