Organizing mail folders

13. June 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , , ,
I'm trying to better organize (and understand) my mail folders.  The current setup looks like this:

Inbox
 - Company_Name
 - On My Computer
Drafts
 - Company_Name
 - On My Computer
Sent Items
 - Company_Name
 - On My Computer
Deleted Items
 - Company_Name
 - On My Computer

Company_Name
 - Conversation History
 - quarantine
 - RSS Feeds
 - Sync Issues
 - Subscribed Public Folders

Junk E-mail

Smart Folders
 - Flagged Mail
 - High Priority Mail
 - Overdue Mail

This is for a corporate Exchange account.  I have a rule setup (called Auto Archive) that says "If date received greater than 60 days, move message to Inbox (On My Computer)" 

Corporate policy is to remove mails from the Exchange server greater than X days old, so this archives them in my 'Inbox (On My Computer) folder.

A couple of issues/questions:

1)  Sent items > 60 days old *also* end up in the 'Inbox (On My Computer) folder.  How can I have Sent Items get archived in 'Sent Items (On My Computer)'?
2)  Given the folder hierarchy outlined above, if I wanted to create a 'Reference' folder for items I want to keep but require no response, where would I create it?
3)  Also, if I were to create a rule to for mails from distribution lists to go into a specific folder or rules for moving messages where I'm in the To: or CC: field, where should that folder get created?

I'm confused as to whether they should reside under the Inbox somewhere or within the second grouping of folders (Conversation History, quarantine, etc.).

Thanks!


Issues with Microsoft Live Mail

13. June 2012 · Write a comment · Categories: livemail · Tags: , , , , , , , ,

I use Microsoft Live Mail.  I'm having some issues with this software on my desktop computer. 

The first question is:  When I highlight an e-mail that I want to delete and then hit the delete key, the e-mail should disappear and move to the delete mailbox but that is not occurring until I go out of Live Mail and then go back in.  This issue does not occur on my laptop computer. 

The second question is that when I hit the Send/Receive button a the top of the screen to refresh and bring in any outstanding e-mails, it shows the number of e-mails that are new but they don't appear in the inbox until I go out of Live Mail and then back in again.  Help!!!

Outlook Mac 2011 (Version 14.2.2 ) does not allow timezone ET selection

13. June 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , , , ,
My user is having an issue with his timezone on his Mac office 2011.  Outlook thinks his computer is currently on Central Time which is not.  The OSX correct timezone is Eastern Timzone.  Currently Outlook calendar does not list Eastern timezone and it only give him CT,MT,PT as the only options.  His Mac is running the latest OSX Lion and disabled location services.  He tried setting to different timezones in Outlook and reboot but no avail.  The Eastern timezone doesn't seem to be an option for him in his Outlook. 

I'm just wondering if this is a new bug introduced in the latest SP.

-Adam

Is this a phishing email address – *** Email address is removed for privacy ***

13. June 2012 · Write a comment · Categories: Hotmail · Tags: , , , , , ,

It is saying that my account will be closed down as there has been numerous unsuccessful attempts to sign in so i must update my details.

 I'm sure it is phishing but as I'm a computer dinosaur I would rather be certain.

Help – lost all data from outlook!

12. June 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , ,
 i rebooted my computer and now have lost all data from outlook. Email addresses. Filed emails. 
Please help. Distraught!!

How do I get rid of messenger when it isn’t in the install/uninstall programs?

11. June 2012 · Write a comment · Categories: Messenger · Tags: , , , ,
MSN messenger has been loading onto my desktop for several months now. I have gone into my install/uninstall programs and messenger is not listed there so I don't understand how it is continuing to load. I don't like msn messenger and have never had it on this computer before, but I would like very much to make it go away.

windows email won’t send

10. June 2012 · Write a comment · Categories: livemail · Tags: , , , , , , ,
My windows email suddenly will not send. I called the ISP and they walked me through the programming, and it was already set the way it was supposed to be, and still it will not send. I called them again and they said the only thing it could be is the antivirus firewall interfering and that I should disable the firewall. That does not make sense, the antivirus firewall has been there and it sent, nothing has changed on the computer except for the fact that now my windows email will not send. I have to go to the ISP website to do my email, which is ok but I do not like having things not work, and I want my windows email to work, I prefer using it than the ISP website email. Help please. Thank you.    

Email transfer in pgrading from Office 2004 to 2011

09. June 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , ,
I am upgrading a computer from Office for MAC 204 to Office 2011.  I currently use Entourage for my email .  Will the installer transfer all my saved mail from Entourage to the new version of Outlook?

How do I get my hotmail to time stamp my emails correctly?

09. June 2012 · Write a comment · Categories: Hotmail · Tags: , , , , , ,
When I get emails the time is incorrect for when it was received. example receive email at 5PM but hotmail inbox shows 9:40 pm. My clock is correct on my computer.
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