Hello, my Hotmail account has been blocked due to several unsuccessful attempts of trying to sign in, 

I cannot use the reset options provided which is 

- Send a code to my phone, as my phone number since has been changed and the old one is unavailable
- Send reset link to an alternate email address, as the email  which i provided for security has been deleted and not in use so i cannot receive the reset link their  

I filled in the validation form and have been rejected number of times as i dont remember the emails i sent as it was a long time ago, 
 i only remember the emails i received and who by and there is no option on the form to write that information down, 


My Hotmail is also linked to my eBay account is their anyway i can possible reset my password i even remember my security question and answer but the option to write that down is unavailable and i put it on the validation form and it was still rejected i dont understand why 

can someone please help me 

thanks 


Sara 

Hi.

 

I have received an email saying my account will be deactivated within the next few days due to several unsuccessful attempts to log into my account, and it asks me to log in suecurely using a link they provide. I have had some unsuccessful attempts to login through my mobile but all attempts on my laptop are fine.

 

The thing I am not sure about is the the hotmail address from which the email has been sent to me. It doesn't look quite right. Is there a way I can verify it? It starts off "Windows.Live.Team.Mail.2012.zbaneadza....." and it's a huge address.

 

Thanks for any help on this.

It is saying that my account will be closed down as there has been numerous unsuccessful attempts to sign in so i must update my details.

 I'm sure it is phishing but as I'm a computer dinosaur I would rather be certain.