Same as many others...all folders reverted to default, no messages left in account. Recover deleted items does nothing to fix the problem. Only thing in the account when logged into today is the "welcome to hotmail" message. Really need to get the information previously held in this account. Assistance please. Thanks!

I know my question is pretty general - but I do not know how to maneuver in this new format.
my contacts have disappeared and when I get an e-mail I'm now unable to reply 'cause the address of the sender doesn't appear in the "to" box.  What's up with this?  How do I get my contacts back?
Simpler question: How do I use this new version of a Contact List??  I'm needing to clean up my contacts, and then clean up and add new Group lists - I find this new version impossible to use!

I just received a mail from maintenance msn hotmail, asking for my all my details, because they are not up to date, if i don;t repley in 24 hours my account will be permantly removed. How can i trust this is real?? it comes from one name and when i send them a reply there is another name.

I am using hotmail with Internet Explorer.

When I reply or try to type in a contact name on email it doesn't fill in the name or email?

My contacts list also is not available? It had been working? I have Clear my browser cache and click Always use HTTPS when I sign in to Hotmail > click Save. ll so check Enable native XMLHTTP support > OK when done.
 Try using another computer, the same problem.

 

 

Even after recievng about 5 emails from facebook in the last 24 hours and over 50 from ebay, when i type 'ebay' in the search box, no results are shown.

I have tried 4-5 different computers and tried to search for different words. No search results found - everytime.


The search feature is totally inactive. Without this I am unable to use the Hotmail account as needed, I need to find old emails which are needed for my everyday work, i can find them.

 

But what I have tried to figure out  - if I find ONE of them, (From the same sender), then i can click on 'Sweep', and click on 'Move all from...' and make a new folder to get them all moved to. But this would mean I need a folder for each sender, this is not the way forward...

I hope this method helps people temporarily, but right now I need help finding them only emails...

 

PLEASE HELP.

 I do not understand why these e-mails were put into a POP folder anyway, because I don't use a Smart phone or Mac Mail, although I do use an Apple Mac, but get into my account through www.hotmail.com, so what went wrong?
Cannot find anywhere in my account to indicate how I can get these older messages, some of which are very important to me.  As I have mentioned cannot get past Options, to go into MAIL (not listed at the left pane of my account).  I have gone into "Managing my a/c" and chosen the option to save messages, and not delete them, but don't know where the last ones have been stored.   Can someone please assist to help me please find this POP folder please?  Also cannot see any option to find "Folders" at all. Many thanks in advance.