“There was a problem with the Outlook service” message when I search

24. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

I run Windows Vista on a Compaq Presario desktop. In the last few months I've begun using the search feature in Outlook to find and group earlier email messages. However, more often than not, after 30-40 seconds I get this message: "There was a problem with the Outlook service (a temporary network connectivity issue that has nothing to do with your computer). Please try again. If you keep seeing this message, go to Service status to check if there's a problem with Outlook."

 

Notice that it says it has nothing to do with my computer. However, when I go to Service status, it claims that Outlook is "running normally." Outlook Search is the only place where I encounter this. I do Google searches and download web pages smoothly with no problems. I can go to previous pages in my inbox and other folders--no problem.

 

Today I tried it using the Firefox browser instead of my usual Windows Explorer. Same result. I also asked a friend who uses Hotmail (Outlook) if he has the same problem. Yes, he has the identical experience.

 

Microsoft must be aware of this problem. What is it doing about it? Please give your loyal Outlook users some real information about this.

Problem retrieving existing emails using search feature

04. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
I am CONSTANTLY having problems finding existing emails using the search feature.  Here is the message I get: "Sorry, something went wrong. Please try again, or refresh the page.  If you keep seeing this message, go to Service status to check if there's a problem with Outlook."  

Can anyone help?   Thanks.

the search bar feature in outlook is no longer working. help

28. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

the outlook folders search feature is no longer working.   Help!

 

Sometimes a message appears that indexing is taking place.   However, immediately after indexing is complete "search" is no longer working.

 

Help someone please

 

Alice

Why doesn’t Windows Live Mail 2011 display correct messages when I search between dates?

25. October 2012 · Write a comment · Categories: livemail · Tags: , , , , , , , ,

The search feature in WLM 2011 doesn't return the correct email messages when I enter the 'before' and 'after' dates.  Please note, I entered the correct dates and mail box folder but the returned messages from the search do not match the dates.  e.g. The result of a search between the dates: 18/10/2012 and 09/10/2012 would return messages between 25/10/2012 (current date) and 20/10/2012 which is entirely wrong. 

 

I've tried running the Microsoft Fix It utility found here @ http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-problems-with-Windows-Mail but it didn't find any error with Windows Live Mail search feature and Windows search in general.

 

I'd like to inform you that I'm running WLM 2011 on Windows 7 64 bit operating system.  This Microsoft article here @ http://support.microsoft.com/kb/969165 looks like it relates to my problem as it could be caused by a 64 bit search filter issue.  However, this article applies to version 3 of WLM which may be different to my one.  My WLM shows up as version 2011 with a certain build code.  The proposed resolution on this article requires some sort of reconfiguration of the registry which I'm reluctant to do at the moment as this article may not to apply to my case.

 

I'd welcome any suggestions about resolving this issue.

 

MJ

Unable to search for ANY old emails in Hotmail. For example: I search for ‘facebook’ or ‘ebay’ = Nothing shows up, just a yellow ‘Loading.." box at botton left of screen and no results

21. October 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , , , , ,

 

 

Even after recievng about 5 emails from facebook in the last 24 hours and over 50 from ebay, when i type 'ebay' in the search box, no results are shown.

I have tried 4-5 different computers and tried to search for different words. No search results found - everytime.


The search feature is totally inactive. Without this I am unable to use the Hotmail account as needed, I need to find old emails which are needed for my everyday work, i can find them.

 

But what I have tried to figure out  - if I find ONE of them, (From the same sender), then i can click on 'Sweep', and click on 'Move all from...' and make a new folder to get them all moved to. But this would mean I need a folder for each sender, this is not the way forward...

I hope this method helps people temporarily, but right now I need help finding them only emails...

 

PLEASE HELP.

Outlook search doesn’t work, but spotlight does

20. August 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , , , ,
Outlook for Mac 2011 version: 14.2.3 (120616)
Mac OS Version: 10.6.8
Email Service: Microsoft Exchange Online (O365)

Like many others I am having an issues with search within Outlook.

When I use Spotlight to search for a name or something similar it lists Outlook items and I can find them that way.  However, the search feature within Outlook does not work.

I have tried re-indexing, both in command line and by dragging the folders/drives to the 'do not search' folder in system preferences.

Neither of which seems to have resolved the problem.

I have also tried to rebuild the identity and even created a new identity.

What else should I try?

thanks!