I'm hoping I've come to the right place to get a solution for a problem that's been recently discovered:
Scenario:
Lets assume the internet connection between Sender and Recipient is working normally. The Sender, using outgoing server mail.telecombusinesshub.co.nz sends an email to *** Email address is removed for privacy ***. This is the first contact between the two parties.
Outcome:
The email, sent from *** Email address is removed for privacy *** (using server mail.telecombusinesshub.co.nz) does not arrive in the mailbox of *** Email address is removed for privacy ***. There is no bounceback message. No error displayed from the Sender's PC or the Recipient's PC. However, if the Hotmail user adds the Sender (our TBH friend) to his or her contact list, from that point onward, emails will flow normally.
Query:
Who can I contact to report a potential fault between the Telecom Business Hub NZ and Hotmail and get this looked at?
Thank you for your time.
- Joseph
I'm hoping I've come to the right place to get a solution for a problem that's been recently discovered:
Scenario:
Lets assume the internet connection between Sender and Recipient is working normally. The Sender, using outgoing server mail.telecombusinesshub.co.nz sends an email to *** Email address is removed for privacy ***. This is the first contact between the two parties.
Outcome:
The email, sent from *** Email address is removed for privacy *** (using server mail.telecombusinesshub.co.nz) does not arrive in the mailbox of *** Email address is removed for privacy ***. There is no bounceback message. No error displayed from the Sender's PC or the Recipient's PC. However, if the Hotmail user adds the Sender (our TBH friend) to his or her contact list, from that point onward, emails will flow normally.
Query:
Who can I contact to report a potential fault between the Telecom Business Hub NZ and Hotmail and get this looked at?
Thank you for your time.
- Joseph
I am trying to add my Hotmail account to my IPAD and it fills in the Host name as:
Incoming -pop3.live.com
Outgoing - smtp.live.com
it tells me that my username or password is incorrect for the pop3.live.com
anybody know why?
pop3.live.com
port: 995
This server requires a secure &connection (SSL)
No Secure Password Authentication
smtp.live.com
Port: 25
This server requires a secure &connection (SSL)
Outgoing server requires authentication -> Use same settings as my incoming mail server
Have you changed certificates within the last month? Could you provide new details?
Dear All,
My Domain is www.tnomnibus.com, I am trying to configure POP3 & SMTP using outlook as I was trying to configure the email through outlook, My incoming pop3 settings have been accepted and
logged in., but while it goes for SMTP asking for the password for any accounts created in this domain. We need the password reset options also for this domain. We only can configure POP3 & SMTP settings for the server which we have now.
Incoming Mail Server Working fine :
Incoming Server (POP3 Server) : pop3.live.com
Incoming Server POP Port : 995
Incoming Server POP SSL Encryption : Yes
Outgoing Server (SMTP Server) : smtp.live.com
Outgoing Server SMTP Port : 25,587
Outgoing Server Authentication : Yes
Outgoing Server TLS or SSL Secure Encrypted Connection : Yes
“Log on using Secure Password Authentication (SPA)” check box not selected too.
Error Message on Outlook :
Send test e-mail message: The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).
Error Message on eM Client :
An email server was detected, however your credentials were rejected. Do you want to try again using different password or username?
* Checked the same with ISP Provider also nothing blocked, While my Google account works on this port perfectly too.
Regards,
D.Nithyananthan.
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