Quietly going out of my mind here (actually not very quietly at all).
I have a shiny new MacBook Air and I've set up three email accounts in Outlook for Mac 2011.
Two burning issues:
1. I have followed instructions to the letter to disable the unified inbox but no new folders appear on the list.
2. The default inbox downloaded all my emails, starting from August last year. The other two have only downloaded a few. This isn't a batch downloading issue because I set the accounts up last night and left Outlook running. Is there some way I can force
synchronise? I've also tried importing mbox files but they are greyed out.
Help!
I am installing Home and Business 2011 on a MacBook Air (10.6.8). The machine has Entourage 2008 on it and is connect to Exchange 2003 Server. I want to install Office 2011 and not use any of the Entourage data. In fact I will point it to Exchange online. However after I have installed Office 365, I get the error "Could not change to that identity. An unknown error has occurred in Outlook.
I have tried pressing alt and opening outlook and rebuilding the database however it will not go pass step 1.
I have managed to get this work in another Mac however this one and another get the error. The version of Office 2011 is 14.2.2 right out of the box.
Thanks
Barry
I have a new MacBook Pro (Retina) and am combining multiple computers onto it. I have an account/partition for Home and another for Work, but want to share the same Outlook on both (including personal folders). I can open it on the partition on which
I installed the program, but get an error on the other partition that says "This identity cannot be open with this version of Outlook."
Not sure if the problem is the move from my old MacBook Air (where I was using the SAME version of Outlook), or the fact that it is installed on a different partition. I have tried rebuilding the database and deleting Outlook-related files from my preferences,
but still haven't figured it out.
Leland
I have just purchased a new MacBook Air and just installed Microsoft Office 2011 Business. I want to set up Outlook to use my 'gmail' email account and am trying to set this up. When I try to open Outlook, for the first time, it asked me to select an
identity. I select Main Identity, not sure what this means, I am getting a message "Could not change to that identity. An unknown error has occurred in Outlook". Also when I selected Quit it happened. I have gone into 'preferences' 'mail, contacts & calendars
and put in my gmail account, but still get error. Eeek... What am I doing wrong?
Fairly recently I purchased Office for Mac for my MacBook Air. I did not get Outlook at the time because I was using the mail program that came on my Mac. Now I'm interested in adding just Outlook, but all I find is pricing & downloads for the entire
Office suite. I cannot find any pricing or information anywhere (or an email or phone number to call... arrrgghh!) to ask if it's possible to just get Outlook.
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