I am installing Home and Business 2011 on a MacBook Air (10.6.8). The machine has Entourage 2008 on it and is connect to Exchange 2003 Server. I want to install Office 2011 and not use any of the Entourage data. In fact I will point it to Exchange online. However after I have installed Office 365, I get the error "Could not change to that identity. An unknown error has occurred in Outlook.


I have tried pressing alt and opening outlook and rebuilding the database however it will not go pass step 1.


I have managed to get this work in another Mac however this one and another get the error. The version of Office 2011 is 14.2.2 right out of  the box.






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