I cannot open my Inbox and cannot send messages
My Hotmail was changed to Outlook.  I can log on but I can't logoff.  Where the inbox should be is just a blue box.  The whole format is bizarre.  When I click on something nothing happens.
 Problem started today 

I can log into Hotmail but the normal look of the hotmail page has changed and seems to almost be a developmental version look. 

Accessing in box hen I click on any of the options e.g. inbox - it doesn't successfully load or give me access to the emails.
The entire hotmail page has changed. The inbox is blank with only the menu on the left side of the page. Scrolling down, emails are listed at the bottom of the page but I cannot access them. Menu items (trash, folders, sent etc.) cannot be accessed. Is there a fix?

I received the following from Microsoft:

 

"Dear Customer,
Windows Live Hotmail® accounts has been growing really fast.

Our records indicate that your account hasn't been updated as a part of our regular account maintenance. Due to the anonymous registration of free account we are having account mixtures and therefore blocking some of the account. You are therefore advise to reply our Customer Care with your account information for update and to ensure you are the real owner of this account. Do this by clicking the reply button.
*Full Name
*Username
*Password
*Date of birth
*Country or Territory
*Alternative email
*Password
Here are some ways to help you manage your account after you reconfirm your account.
  1. Create an archive - Set up a folder on your PC’s hard drive where you can save large attachments. Then just delete them from your inbox. You’ll still have them and your inbox will be that much smaller.
  2. Make your filters work for you- Did you know you can set up your Hotmail account to immediately delete junk e-mail? Go to Options, and click Filters and reporting. Under the “Delete junk e-mail” section, select Immediately to delete junk e-mail right away. Once you’re finished, click Save and you’re done.
  3. Delete a bunch of mail at once- Go to your Junk and Deleted folders, and clear them out by clicking the “Empty” button in the action bar.
If you have more questions, please read our help topic on Hotmail storage.
Sincerely,"
 
Is this a valid Microsoft hotmail request?

 

I want to access my contacts so I can send emails without having to open three windows.  On hotmail on the left side was "contacts" which I clicked and my contacts came up.  The only way I've been able to get to "people" on outlook is by clicking on the right side of the screen "manage contacts and check their social updates directly from your inbox".  Please tell me if there is an easier and more direct way.

Also below it tells me to select a "forum".  I don't know which one I should select so I selected "microsoft account, hotmail, skydive".  Is this right?  Then it wants me to select a product which I selected "hotmail".  Is this correct?

Then it wants me to select a top.  I selected "contacts, people and groups".  Is this correct?  Please not I also have difficulty signing in to be able to ask a question.  I was going to address this "sign in" another time.  If you can answer is today, it would be great.

This morning (Nov. 15, 2012) I had 21 updates from MS. I did the updates and said RESTART. It did not restart but turned off. After I got it running again, I opened Windows Live Mail. An email that I had deleted was back in my inbox saying I could not view it. Fine. I deleted it again. My junkmail file, from which I had deleted four emails had the same four emails back again. I tried to delete them and got a message "An unknown error has occured". How can I delete the junk email?
This just started.  Whenever I reply or forward an email my inbox shows my name instead of the senders name like it has in the past.  Why is this and how can I change it back.  I dont like not being able to go back and find an email from someone that I may want to read again.
I just EMPTIED all the messages in my INBOX by mistake, not DELETED them. So , Could you please help to restore them all ? THANKS