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Windows Live Mail FAQ

Phishing scam. Update your hotmail account or it will be closed.

29. July 2012 · Write a comment · Categories: Hotmail · Tags: birth, date, Hotmail Account, Phishing, phishing scam, site, update
I am frequently getting emails asking me to update my hotmail account or it will be closed. They ask for user name, password, date of birth, and country.
I know it is a phishing scam, but can we forward these emails to a "phishing" site or "abuse" site for investigation? If so, what is the url? I currently just delete them.

Why don’t help button "?" options work in windows live mail?

28. July 2012 · Write a comment · Categories: livemail · Tags: click, com, Hotmail Account, IfI, mail, Windows Live Mail, WinXP

I just installed Windows live mail and messenger software for WinXP on 07-28-2012. When I try to click the help button "?" options, I get no help at all.

 

IfI click help option "Get help with Mail"  or press F1 button, I see that IE attempts to go to (help.live.com) and then is quickly redirected to (mail.live.com) which asks me to sign into my hotmail account or it lands at my hotmail account page if I'm already signed in. Where's the Help???

 

If I click the help option "Search the Mail discussion group" I get sent to: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windows.live.mail.desktop which gets redirected to: http://www.microsoft.com/wn3/aspx/err.aspx?sloc=en-us&stgxml= which says the service is temporarily unavailable.

 

If I click on the help option "Read the Mail blog" I get sent to: http://public-api.wordpress.com/wls/redirect.php?alias=morethanmail which says that this windows live space is no longer available.

 

How or why are all the links for these help options broken or misdirected?

Is there a fix for this problem?

 

I only found this help forum from searching on Bing for "windows live mail help".

 

 

my hotmail account is blocked and no one can seem to be able to help.

22. July 2012 · Write a comment · Categories: Hotmail · Tags: anyone, hotmail, Hotmail Account, message, Microsoft support, response, support

Suddenly I can't access my hotmail account. I get a message that it's blocked and that I need to contact support. Having contacted everyone at Microsoft support and no one was able to give me a solid answer nor were they able to offer a solution. finally they asked me to write here. anyone has any ideas? plus i read recently that other people are prevented from accessing their hotmail accounts too. if no one can help, all i ask is for you to cancel my account.

There's no way to see the response if I get notified through my hotmail account though.

HOTMAIL ACCOUNT BLOCKED, CANNOT GET CODE TO UNBLOCK. PLEASE HELP ME!!!

17. July 2012 · Write a comment · Categories: Hotmail · Tags: help, hotmail, Hotmail Account, nothing, PLEASE, Unblock
Every time i try to log on hotmail it says account unblocked so then i click continue then it says send for a code i clicked that and i waited 2 hours and still NOTHING please help me

Hotmail account blocked

10. July 2012 · Write a comment · Categories: Hotmail · Tags: address, choice, email, help, hotmail, Hotmail Account
My Hotmail account
(removed)
has also been blocked. i have sent about 3 emails on this as it is urgent as i have important emails I need to access, but to no avail.
The email address choice from the combo box for my unlock code refers to an email account that is long gone. How can my hotmail account be restored?
Thanks for any help.

Unable to login or recover old hotmail address linked with Xbox Live profile

09. July 2012 · Write a comment · Categories: Hotmail · Tags: Account, Battle, Hotmail Account, Hotmail email, information, NET, Windows, Windows Live ID, Xbox, Xbox Live Gamertag
What is Happening:

Old Hotmail Email Address (That has been hacked) is still linked to my Xbox Live Gamertag / Profile.
The information on the old Hotmail Account has been changed. (Secret Q&A , Alternate Email) and i am unsure of what else he was capable of changing

What i have tried:
I have tried going through the Hotmail Recovery found at https://account.live.com/acsr/ but i have been rejected. It has been a while since I used that account to be honest the only important things I used it for was my Battle.NET account and Xbox Live (Battle.NET i got switched over thanks to Blizzard Customer Support) And i failed to think of Xbox Live Account because it was already a profile on my Xbox and i have had no need to recover it.

I have supplied the credit card info that it asks for and i still get rejected?


I have tried going on my Xbox and changing the Windows Live ID from there but it asks me for a password on the previously used Windows ID. (don't have it as the hacker changed it)

What I want to Accomplish:
I am hoping to get my Xbox Live Gamertag / Profile switched over to my new Hotmail Email Address. Reasons being i want to make sure i can still have all my paid for content, and this is a First Gen Xbox 360 so it is ready to crater at any given moment.

Is there any way i can change it to a NON-HOTMAIL email address for my Xbox Live? Hotmail seems un-reliable to me and i would like to have everything on ONE email.


Additional:

I have made a few purchases on this Profile.. And it has my Battlefield Multiplayer ID linked to it..

12Months Gold
2000 Points (purchased 2-3 Weeks ago)

Would hate to lose the money i have put into the account. 


Will be checking back here quite often so if i have not made sense somewhere or you need more information, please let me know!
Looking forward to your replies.. Thanks in advance!!




Create automatic signature to hotmail emails.

08. July 2012 · Write a comment · Categories: Hotmail · Tags: Account, automatic signature, email, hotmail, Hotmail Account, hotmail emails, password, Signature
My hotmail account was hacked, I changed password, but, I lost my automatic signature when I create an email.  How do I get it back or recreate it?  Thanks

I m getting some suspicious emails from unknown address, mentioned that my account will suspended due to invalid log in attempts having "Suspension Error Code: 914ba631438uk055"

03. July 2012 · Write a comment · Categories: Hotmail · Tags: code, Hotmail Account, link, support, support team, suspension, Team
Dear support team, 

As mentioned in a captioned subject, i am receiving suspicious emails from unknown address having some error id and codes. find below some details and subjects of such emails. they also mentioned the link which redirect me to hotmail log in page but i don"t know is it authentic email from hotmail team or fake.

Sender Addresses:
(Removed PII)
(Removed PII)

Subjects:
ID: (17309) Hotmail ACCOUNT ALERT! (1st of July ,2012)‏
ID: (32916) Hotmail ACCOUNT ALERT! (1st of July ,2012)‏
Internet Banking Message - *3th of July-2012* (ID: 8c99h)‏

link mentioned in email to verify the login:
http://www.hotmail.com/msn-unsuspend-account/verify-(Removed PII)/index-1182-rt42

therefore, requested to please update that aforementioned information is correct or not. they are continuously mentioned that they will suspend my account by tomorrow.

Thanks,

Ahmer

is this a genuiine Email from Hotmail team i’ve had 2 of these emails ?

01. July 2012 · Write a comment · Categories: Hotmail · Tags: Customer, genuiine, hotmail, Hotmail Account, limit, privacy, Team
  • ID: (26189) Hotmail ACCOUNT ALERT! (1st of July ,2012)‏
10:53
Reply  ▼











 Hotmail.UK​-ID-091g94@​e-mail-nets​pent283.97.​976.83.web2​.co.uk ">" Add to contacts
To *** Email address is removed for privacy ***

Dear WindowsLive Customer (*** Email address is removed for privacy ***) , 

We are sending this e-mail to inform you that your e-mail account has excedeed it's sending and receiving limit in the last 7 days.
Due to this , we have to suspend your account in order to prevent unwanted bots and spyware using our customer's accounts.

In order to verify your account and lift the suspenion limit, please verify your account information on the link below: 

http://www.hotmail.com/msn-unsuspend-account/*** Email address is removed for privacy ***/index-4937-gv26

The limit applied on your account will be lifted as soon as you verify your account.

After verification , you may use your e-mail account as usual.

We are sorry for any inconvenice that this might have caused. 

Hotmail Security Team.


© Microsoft 2012 - Hotmail e-mail security [Anti-Spam Team] 

My email address was changed. It won’t allow me to change it back. How can I do that. I had a hotmail account and it was changed to a live account. Please help!!!!!!!

27. June 2012 · Write a comment · Categories: Hotmail · Tags: address, change, com, email, email id, hotmail, Hotmail Account
My email id was changed to I*******@live.com.  I didn't authorize it!  I want it changed back to s********@hotmail.com.  Please change it back.
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