I recently closed my Microsoft account so i could add them email address to my old account (the one associated with my Xbox live gamertag) as an alias. I am getting an error that the email is in use. Is there a way around this?
My current Xbox LIVE gamertag is currently linked to a microsoft account that I am no longer able to access. I've made this Xbox account solely to post this question. The e-mail that I can't access anymore is ********** Email address is removed for privacy ***
Microsoft blocked it because they thought somebody hacked it and it remains blocked to this day, even after filling in recovery forms which I know for a fact contained 100% correct information, including things like my postcode, age, name, date of birth, pre-paid
code cards etc. All I ask is that the e-mail that is assigned to my Xbox LIVE profile ********** Email address is removed for privacy *** be changed to ********** Email address is removed for privacy *** if it is possible to do so. Thanks for taking the time to read this post :)
We've lost the email and password combination for my son's XBOX live gamertag (RudeTrout2)
We have a Family Account and my gamertag is PvtWorrom, email at *** Email address is removed for privacy ***.
Hi all,
I feel I am having an issue that unfortunately too many others have had before me.
I have had a hotmail account for nearly 8yrs without issue.
Yesterday the account got spammed, and sent offensive material to my entire address book, former colleagues, the lot.
I went though the account retrieval procedure, gained access again, moved my important emails to another account and then went to close/delete the account.
I type in my password to confirm I want to close the account and persistantly get the error message:
Our server is having a problem. We're working to fix it as soon as we can, so try again in a few minutes.
That was 24hrs ago, and I am livid as I am still receiving emails to that spammed account and I CAN'T STOP IT!
I just want the account DELETED FOR GOOD!!
Also, I made a new email address with live.co.uk to transfer my Xbox live gamertag too. I do not have a paid for membership but wanted to keep the tag, fair enough I though. However, when I logged into Xbox website with my new email address it immediately generated me a new gamertag that is now stuck to my nice new email address! Cheers microsoft!!!! I now have my original gamertag moved to a 3rd temporary email address and a stupid new tag stuck to my new address!!
How can I get rid of my spammed old account and have the gamertag I didnt ask for removed from my new account please.
I refuse to believe for one second it will be a difficult process for microsoft :/
I feel I am having an issue that unfortunately too many others have had before me.
I have had a hotmail account for nearly 8yrs without issue.
Yesterday the account got spammed, and sent offensive material to my entire address book, former colleagues, the lot.
I went though the account retrieval procedure, gained access again, moved my important emails to another account and then went to close/delete the account.
I type in my password to confirm I want to close the account and persistantly get the error message:
Our server is having a problem. We're working to fix it as soon as we can, so try again in a few minutes.
That was 24hrs ago, and I am livid as I am still receiving emails to that spammed account and I CAN'T STOP IT!
I just want the account DELETED FOR GOOD!!
Also, I made a new email address with live.co.uk to transfer my Xbox live gamertag too. I do not have a paid for membership but wanted to keep the tag, fair enough I though. However, when I logged into Xbox website with my new email address it immediately generated me a new gamertag that is now stuck to my nice new email address! Cheers microsoft!!!! I now have my original gamertag moved to a 3rd temporary email address and a stupid new tag stuck to my new address!!
How can I get rid of my spammed old account and have the gamertag I didnt ask for removed from my new account please.
I refuse to believe for one second it will be a difficult process for microsoft :/
What is Happening:
Old Hotmail Email Address (That has been hacked) is still linked to my Xbox Live Gamertag / Profile.
The information on the old Hotmail Account has been changed. (Secret Q&A , Alternate Email) and i am unsure of what else he was capable of changing
What i have tried:
I have tried going through the Hotmail Recovery found at https://account.live.com/acsr/ but i have been rejected. It has been a while since I used that account to be honest the only important
things I used it for was my Battle.NET account and Xbox Live (Battle.NET i got switched over thanks to Blizzard Customer Support) And i failed to think of Xbox Live Account because it was already a profile on my Xbox and i have had no need to recover it.
I have supplied the credit card info that it asks for and i still get rejected?
I have tried going on my Xbox and changing the Windows Live ID from there but it asks me for a password on the previously used Windows ID. (don't have it as the hacker changed it)
What I want to Accomplish:
I am hoping to get my Xbox Live Gamertag / Profile switched over to my new Hotmail Email Address. Reasons being i want to make sure i can still have all my paid for content, and this is a First Gen Xbox 360 so it is ready to crater at any given moment.
Is there any way i can change it to a NON-HOTMAIL email address for my Xbox Live? Hotmail seems un-reliable to me and i would like to have everything on ONE email.
Additional:
I have made a few purchases on this Profile.. And it has my Battlefield Multiplayer ID linked to it..
12Months Gold
2000 Points (purchased 2-3 Weeks ago)
Would hate to lose the money i have put into the account.
Will be checking back here quite often so if i have not made sense somewhere or you need more information, please let me know!
Looking forward to your replies.. Thanks in advance!!
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