Photo gallery will not open photo attachments in email

14. May 2014 · Write a comment · Categories: Uncategorized · Tags: , ,

I send photos from my HTC One as email attachment.  When I try to open them I get the message that photo gallery does not support or that I need to update.  These photos are jpeg.  I cannot save to my computer or try to open in paint without getting the message that the file may be damaged or corrupted.

Any ideas?

 

open, edit, save and reply with email attachment

09. December 2013 · Write a comment · Categories: livemail · Tags: ,
I open a 2010 word email attachment in Windows Live Mail.  Can I make changes to it, save it and reply so the sender will get the attachment with the changes I made?
Thanks,
Sandra 

Email attachment

31. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

From: *** Email address is removed for privacy ***
To: *** Email address is removed for privacy ***
Subject: RE: Question has reply: email attachment
Date: Thu, 31 Oct 2013 15:54:39 +1300

Hi,
appreciate your cooperation...
Im still experiencing same problem after delet tem. cache..
and my answer to your question are bellow..
Many thanks ..
Kind regards..
Husam Nabhani
 
From: *** Email address is removed for privacy ***
To: *** Email address is removed for privacy ***
Date: Tue, 29 Oct 2013 08:00:15 -0700
Subject: Question has reply: email attachment

YOUR PROFILE | FAQ

Hello Husam nabhani,

Your question on Microsoft Community has received a reply from RoseKatrina_H.



Reply
Hi Husam,
 
Let me help you rectify the issue about not being able to view that attachment.
 
Please be informed that if an attachment contains a virus, the user cannot attach and/or open the infected file until the virus is removed. It is also possible that the Hotmail/Outlook.com servers are experiencing issues which cause the virus scan to produce a false positive result.
 
Meanwhile, there are some instances that your browser's cache and temporary internet files are causing the issue. To make sure that this is not browser-related, please optimize your browser. Click here for the steps on how to do so. If you are currently using Microsoft Internet Explorer 10, you can refer to the instructions on the link provided below on how to clear cache or delete browsing history and/or reset Internet Explorer settings to its default:
 
Reset Internet Explorer settings
You can also try the troubleshooting steps on the article below:  
Is Internet Explorer slow? 5 things to try
 
If the issue still persists, I would like to ask a few questions for isolation. Please provide the answers to the following on your next post:
 
> Does the same issue happen if you access the attachment using other browsers?   YES
> Do you encounter the issue on a specific file type? If so, please provide its type.      No
> Does the same issue occur when you use another computer when downloading the attachment?
   from other computer can't open the attachment.
We will wait for your reply.
 
Thank you.


email attachments in Entourage 2008 -> what happens to attachments in conversion to Outlook 2011?

22. October 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
I have a new MacBook Air that sits in the box because of my stress in having to use Outlook 2011 instead of Entourage 2008.

99% of the stress comes from fear that the many hundreds of emails that still have file attachments to them won't convert into Outlook with the files attached.  I work in a home office environment by myself, so there are no issues around other users or networks.  I've looked around here and on the web to find out what happens to the attachments when I import Entourage 2008 data into Outlook 2011 and I can't find a hint of an answer.

Does anyone know what will happen?  Assuming I'll lose all the attachments, does anyone have a suggestion other than the obvious of what I should have done over the years...detach the email attachment and save it where it belongs!

Thanks.

Unable to open links in email from government department

16. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
Why have I had "Access Denied " to links included in email received from a govt dept.  This is the first time this has happened on my home computer or for that matter any email attachment at work or at home.  Message is as below:  

"
  • Access Denied by security policy

The security policy for your network prevents your request from being allowed at this time. Please contact your administrator if you feel this is incorrect."


Can you please advise?  I have to see these links for a project I'm doing.




Download attachment to desktop???

03. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I'm teaching people to how to download a CV from Outlook (they are actually using google chrome) - they have about 15 minutes to learn it (not long enough for 2 hour lesson on zip files)

Is there a method of downloading their CV directly from an email attachment to the desktop (or any chosen folder)

Can’t open/download email attachment via Windows live mail.

16. September 2013 · Write a comment · Categories: livemail · Tags: , ,

Original Title: Prohibited Files Download

 

For the last two and half years I have been using Windows Live Mail and have been able to send and receive file attachments such as Excel; Word; pdf and jpg without any problems. Now, and within the last three days, all of my outgoing and incoming attachments have been declared as Prohibited Files Download which cannot be opened. The Windows Live Mail suggested solution to this problem is to un-click the security option relating to attachments which then has a footnote that states that this option should not be used as will open the computer to viruses, etc. Some help that is! Any suggestions please.  

I cannot open an email attachment (of a .docx file) with Adobe Reader

24. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I received an email in Windows Live Mail with an email attachment. Although it says it's a .docx file, Adobe Reader gave an error message. Adobe Reader could not open the file because either it's not a supported file type or because the file has been damaged (for example, if it was sent as an email attachment and wasn't properly decoded). I've tried checking the default programs to see if .docx was set up to be decoded by Microsoft Office Client Virtualization Handler. It is. How do I set this email attachment to open?

outlook.com resizing pictures

23. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,

I am trying to send several pictures as an email attachment but the file size for each pic is too big. I have been trying to resize the pictures by going into my pictures and clicking on the one i want to send and choosing email at the top which allows me to resize the picture.  Prior to this i changed my default email to windows live hotmail. However when i click on the picture and choose email icon at the top and change the picture size it automatically goes the outlook.com but then it just says there appears to be a problem with outlook at this time !!!!

 

Previously before i figured out i had to change my default email it was set up as microsoft office outlook 2007 which i don't use but it allowed me to pick several pics and resize then and then they were sent to that account ..... too bad i can't send anything from there since it's outdated.

 

anyone know how to fix this problem????

Mac Outlook 2011 Users unable to view PDF files sent via webmail.

06. May 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
I have users in my work environment who created emails with a .PDF attachment in webmail. They sent the email to coworkers and the end users with Mac OS Outlook 2011 are unable to open the PDF files. Windows 7 users with Outlook 2010 are able to open the PDF files just fine. I have both a Windows 7 laptop and a MacBook Pro with 10.7.5 OS all fully updated and get the same issue. This almost appears to be an encoding/decoding error. Just to throw another piece into the puzzle if the user or myself forward the email back to ourselves we are able to open the PDF just fine.... 

The exact error we get is as follows:

"Acrobat could not open "******.PDF" because it is either not a supported file type or because the file has been damaged (for example, it was sent as in email attachment and wasn't correctly decoded).

Does anyone have any ideas? 
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