symptom from  a user's Outlook:

  1.  In inbox, some mail still show as unread after read.
  2. In inbox, some mail can not be see, but still can be searched in search current mailbox field.
  3. How to enforce sync offline address book manually.


Here is my issue:

I have two email accounts:

When I send an email from my work email, I will BCC that same email address.

The logic of this is that the email would go into my Inbox and Sent folder.

The email will appear in my Outlook Inbox, and after the account refreshes, it will remove it.

On my iPad, the email stays in the Inbox? This is using the "Mail" app.

There are no rules set what-so-ever with this account.

I'm literally just trying  to BCC myself and keep the email in my Inbox.

Anyone else run into this? Any fixes or workarounds?

Machine Specs:

27" iMac

10.9 

Office for Mac, all updates installed.

Thanks!

Hello!

I have a user who has cancelled meetings, but yet they still show on other attendee's calendars, and vice versa.

Does anyone know what might be the cause of this? And a Fix?

Thanks for your time and help!

I have been working with this for some time now.  When I reply or forward an email the email content is showing up just behind my signature which looks very unprofessional (see attached screenshot).  I cannot find a format setting that will push the previous email content below my signature.  The signature was created in Word using tables and I have my email set for HTML.  Any suggestions on getting this corrected?  Also, what is that blue line that is running through the email?

BTW, I have the same issue with Outlook 2013 on my PC as well. Thanks

Hello to all,

i need to recover all my outlook files - emails, folders, etc.

i erase all from my mac and then i reinstall OS ( 10.9.2 ) and Office 2011 for mac. i made the settings and it is working perfectly.

before this i saved a copy of Main Identity . now i am trying to put back all my files but i don't know how.

your help is really appreciated.

Liviu Opris.

Hello to all,

i need to recover all my outlook files - emails, folders, etc.

i erase all from my mac and then i reinstall OS ( 10.9.2 ) and Office 2011 for mac. i made the settings and it is working perfectly.

before this i saved a copy of Main Identity . now i am trying to put back all my files but i don't know how.

your help is really appreciated.

Liviu Opris.

I've got a user who's getting this message when trying to send signed emails.  The certificates on her CAC were signed by CA-31, which is not included in Apple's SystemCACertificates keychain, so I downloaded and imported them into her login keychain, but the error persists.  There are no issues that I can see in Keychain Access… every related cert is valid.  She does NOT have the "certificate cancer" issue that was commonly associated with Entourage, unless it's manifesting itself in a way where the cert is correctly chained to DoD Root CA 2 but Outlook is trying to chain it to a fake/hidden/cached copy.  I'd asked previously about where Outlook caches certificates, as I've run into situations before where it clearly is not correctly reading certificates from the user's keychains, but nobody has ever been able to answer that.

I use Apple Mail but since I have Office 2011 installed on my Macbook I thought I'd take a look at Outlook.

I shutdown Apple Mail and started Outlook (for the first time), I entered the required info to access my IMAP email account (username, server settings, etc.). All seemed to go well and I could see Outlook retrieving my email.

After some time I noticed it said "All Folders Up To Date". I checked the Sent Items folder and saw about 11,000 messages (normal & expected), but when I clicked on Inbox I noticed it only had 750 messages (about 10% of what I expected). There were messages from the last month, then 5 or 6 messages from 2013, none from 2012 and 2011,, and 2 messages from 2010.

Obviously, this was not right, so I right clicked the Inbox folder & selected Synchronize Now but it would just say it was already up to date. Fishing around in the settings did not reveal any setup issues.

So, I thought that was it for Outlook, and when back to Apple Mail....

After opening my Inbox in Apple Mail I now also see 750 messages! There are thousands (literally) of messages gone in a span of maybe 10 minutes. I checked all other email folders (including Trash) but found nothing.

After 90 minutes on the phone with my ISP I could not get back the contents of my Inbox (also verified by going to HostMonster's webmail and see the same 750 Inbox messages).

Does anyone have an idea of what might have happened?

I am absolutely devastated right now. Gutted, and still in some shock (I am a one person home business that lives & breathes through email).

Any help offered would be greatly appreciated.

Hello.

I configured 2email account with 2 different signature in Outlook 2011. but when i try to send a mail the new mail windows is appear with my default mail and default signature , then i try to send mail from my another user and then id change done successfully but cant change the signature automatically.

waiting for your valuable reply for that.

Hi all,

I've got a problem at the moment with two Mac Office 2011 users - one a delegate of the other.

The delegate creates a meeting request in their calendar, inviting the other user. They then go into the other user's calendar and accept the invite.

In their version of the other user's calendar, the invite accepts and looks fine. If they open the appointment, it says words to the effect 'You accepted this invite at..."

On the other user's mac in their calendar, the invite shows up initially with a dotted line outline and time shown as tentative. Once accepted, the time changes to busy, but the dotted outline remains and the whole invite is greyed out. To this user, it looks like the invite hasn't been accepted, even though their delegate has done so.

This means we've got some conflicting information going on which seems impossible since their both looking at the same calender? Delegate has the appointment accepted, saying as such, but the main user only ever sees it as tentative. Which obviously causes some confusion if they're not sure if they're supposed to be in a meeting or not...

If this user then accepts the meeting themselves, it accepts properly, goes solid colour, the dotted line becomes solid also, and they see the invite as accepted. But obviously the point of delegate access is to do away with the need to manage your own calendar.

Oddly, considering the users involved, this calendar isn't shared to an iPhone or accessed elsewhere, so there's no syncing issue there getting in the way.

So why isn't this working as expected?

-- The delegate is set up for full access in the delegates options on the main user's Outlook.
-- The delegate has Full Access and Send As Access configured on Exchange.
-- They have no problem adding, deleting or altering calendar appointments aside from this. There are no errors thrown at any point.

We've tried:

-- Various combinations of delegate access and exchange access to see if one set is conflicting with the other. No change.

-- Database/Identity rebuild for the main user. No change.-- Setting option in OWA to stop invites automatically appearing as tentative. No change.

-- Allowing plenty of time for syncing in case the delegate is causing a problem by accepting too fast.

-- Lots of making sure we're in the correct calendars etc.

I guess this is fairly easily worked around, but annoying it doesn't work as they would like it to. Would just like to get to the bottom of it now!

Thanks in advance for any thoughts, ideas, comments or solutions.