Having just spent 40 minutes on the phone to 3 diffrent Microsft support people, I have been told to post my issue on this forum and someone from Microsoft will help me.
When I try and log into my Microsoft Account, I get a message that says it looks like someone might be using your account. So i click "next" and attempt to request a security code. I have the option of text or email. Text doesn't work as I input my landline and not mobile number when i set up the account, ut when I select email, it brings up an email message to say, the service is unavailable please try again later.
I have tried the third option to verify my account which requires a form to be filled in, but all I ge in response to this, is a password reset and when i try an log in, I still get stuck at the security code screen.
I an using IE and have tried diffrent computers, iPhone, Blackberry etc.
Any help is appreciated as I don't want to lose my xbox live gold membership and Gamertag by simply opening another account.
Thanks.
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