error code: 84cc0009
Which version of Windows Live Messenger are you using ?
Version 2011 (15.4.3555.0308)
Is your computer behind a corporate firewall ?
No
Additional Details
I cant log in.
operating windows 7, microsoft office 2010
email reply to *** Email address is removed for privacy ***
Hello there!
I've stopped using windows live messenger for a while now, but someone called me and said that I've been sending her massive amounts of spam via Windows Live messenger.
So, I went over the usual steps:
I chacked wether I can log in - I could
There was someone logged in from "HOME-PC", whic is not the name of my PC, so I logged them out, but after a minute or so, theve come back and logged ME out. I tried again for a few times with similar seults.
I examined my live account for
aliases
forward emai addresses
conact email addresses
unauthorized skydrive devices
linked accounts - I wonder if I can see wther I have a parent account(s) attached, if not, that may be a way someone is controlling mine
I found these to be in order, as in, none was changed from what I remember and I'm completely certain that I have full control over the email address I used there.
I changed my password, but even seconds after that, when I singed in and logged out the other user, it came bacck immediately. I double checked the things abouve, but still found nothing unexpected, changed the password again, but with similar results.
It's as if the "hacker" managed to dodge entering my password.
I also tried to close my account after this, but received the "temporary problems" error when clicking on the close account link (from the appropriate menu on my account page). Then, searching these forums, I found another link, (posted by several moderators) tried that, and it seems to have worked, but when I checked from my sister's windows live messenger (and her account), I still showed up to be online and sending spam.
Any help would be greatly appreciated, thank you!
Best Regards,
B.F.
EDIT:
Of course, I use antivirus and firewall software, keep them up to date and scan for viruses frequently. In the past few years, my PC has been virus free.
I've stopped using windows live messenger for a while now, but someone called me and said that I've been sending her massive amounts of spam via Windows Live messenger.
So, I went over the usual steps:
I chacked wether I can log in - I could
There was someone logged in from "HOME-PC", whic is not the name of my PC, so I logged them out, but after a minute or so, theve come back and logged ME out. I tried again for a few times with similar seults.
I examined my live account for
aliases
forward emai addresses
conact email addresses
unauthorized skydrive devices
linked accounts - I wonder if I can see wther I have a parent account(s) attached, if not, that may be a way someone is controlling mine
I found these to be in order, as in, none was changed from what I remember and I'm completely certain that I have full control over the email address I used there.
I changed my password, but even seconds after that, when I singed in and logged out the other user, it came bacck immediately. I double checked the things abouve, but still found nothing unexpected, changed the password again, but with similar results.
It's as if the "hacker" managed to dodge entering my password.
I also tried to close my account after this, but received the "temporary problems" error when clicking on the close account link (from the appropriate menu on my account page). Then, searching these forums, I found another link, (posted by several moderators) tried that, and it seems to have worked, but when I checked from my sister's windows live messenger (and her account), I still showed up to be online and sending spam.
Any help would be greatly appreciated, thank you!
Best Regards,
B.F.
EDIT:
Of course, I use antivirus and firewall software, keep them up to date and scan for viruses frequently. In the past few years, my PC has been virus free.
I keep getting error number 0x802F0028 with Windows Live Messenger. I cannot use it to Facebook chat. I cleared the contact cache and this did not help at all. There is almost no online help for this error code other than this site. It seems to be working
fine with social updates and whatnot, but I know that people are signed into facebook and they are not showing up as online. This all started when I applied an update from windows. I uninstalled the update but that did not reverse it. HELP
**EDIT**
It seems to be working now, but I think it might help Microsoft to know that their recent update seemed to cause the problem.
**EDIT**
It seems to be working now, but I think it might help Microsoft to know that their recent update seemed to cause the problem.
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