I have been using Live email for about 2 months now and only use Messenger so I am alerted to new email. This morning I logged into Windows Messenger from the taskbar, it logged me in, alerted me to my emails but when I clicked on it it vanished from the screen and from the taskbar. I went into Start menu and clicked on Messenger, logged on, it alerted me to my emails, then vanished etc etc. So I went into my email page via www.live.co.uk and it tells me I am logged onto Meseenger and listed some friends that were also logged on, but I cant get the Messenger screen/list up? I havent changed any settings - and have stried to click onto the menu to look at my settings but Messenger justs vanished!

Any help would be good - I'm not great with computers though :-(

 

Thanks

On my windows 7, after turning on my laptop,if I try to use windows live mail first, it freezes. I have to re start my laptop before I can use it. If I use google to search first, I can then use windows live mail ok.. I have Norton 360 security. Can any one help please?

David

Hi

 

Having upgraded to Windows 8 Pro 64 bit, I have discovered that I have limited control of my options, in Windows Live Mail (Essentials 2012 version)!

 

Prior to the upgrade, and with the 2011 version of WLM, I was able, through the Options facility to select certain actions, such as:

 

"Send/Receive on Start up!

and

Delete messages from the deleted folder on close down!

 

The Options Tab, which allowed these choices, was on the tool bar, at the top of the window, just below, and just to the left of the Close Window X!

 

This facility does not appear on the current 2012 version!

 

I would appreciate any advice on this matter

 

At the moment, I have to manually select Send/Receive, and manually delete old messages

I have a group in Windows Live Mail. I want to add a new address.  When I open the group (Start,user name, select contact, find the group .....) and add the contact it gets added.  But..........when I then go back to  Windows Live Mail and access that Group name it has not been changed.

Also if I try to add a new contact the same thing occurs.  It's in the contact file but not in Windows Live.  Must be I'm missing a step some where?
Is there way to customize Outlook for Macintosh 2011 so that it displays in a smart folder at start up?

I know this option is available in the WIndows version.

Here are the rules.................

AND is there a real human I can call?

 

To add an email account

  1. Open Windows Live Mail by clicking the Start button . In the search box, type Mail, and then, in the list of results, click Windows Live Mail.
  2. In the lower-left corner, click Mail.

  3. Click the Accounts tab, and then click Email.

  4. Type your email address, password, and display name, and then click Next.

  5. Follow any additional steps, and then click Next.

  6. Click Add another email account if you want to add more accounts, or click Finish to start using Windows Live Mail.

Can a microsoft representative explain to me how to check the log files, so they can further investigate how I can get rid of the problem? I have also tried this once, 

1.       Remove all Microsoft Visual C++ Redistributable Packages:

a.       Click Start, type appwiz.cpl in the Search box, and then hit on the Enterkey.
b.       A window will open up with a list of all the programs that’s currently installed on your computer.
c.        Look for any Microsoft Visual C++ Redistributable Package on the list and uninstall it.

2.       Uninstall Windows Live Essentials:

a.       
Click on Start, type cmd in the Search box, and hit on the Enter key.
b.       It will provide a result on the Start Menu, right click on the cmd.exe, and choose Run as Administrator.
c.        A black box should pop up, type the following command to uninstall Windows Live Essentials

- For (64 bit): 
"C:\Program files (x86)\Windows Live\Installer\wlarp.exe" /cleanup:all /q
- For (32 bit): "C:\Program files\Windows Live\Installer\wlarp.exe" /cleanup:all /q

d.       
It will start uninstalling Windows Live Essentials.
e.       Restart the computer.

3.       Browse your computer to C:\Program Files then delete the Windows Live folder if available
Windows Vista or Windows 7

a. Click Start
b. Type C:\Program Files on the Start Search box
c. Hit Enter
d. Look for the Windows Live folder
e. Right-click Windows Live folder and click Delete
Note: If you are running 64 Bit, the Windows Live folder is located in C:\Program Files (x86).

4.       Browse your computer to C:\Program Files\Common Files then delete the Windows Live folder if available

Windows Vista or Windows 7

a. Click Start
b. Type C:\Program Files\Common Files on the Start Search box
c. Hit Enter
d. Look for the Windows Live folder
e. Right-click Windows Live folder and click Delete

Note: If you are running 64 Bit, the Windows Live folder is located in C:\Program Files (x86).

5.       Download and install the latest Microsoft Visual C++ Redistributable Package:

For (64 bit): Click Here
For (32 bit): Click Here 

6.       Download and install Windows Live Essentials:

Please visit either of the links below to download and install Windows Live Essentials, depending on the version you wish to install.

Version 2009: Click Here
Version 2011: Click Here 

Let us know what happens. If issue persists, please send us fresh log files from the computer through my message below.

Thanks!


It worked once, and two days later, which was about a week ago. It stopped working again, and I repeated this process to see If I could fix it again. But it failed to work a second time. I really need help with this... Thanks.

I have created a group using instructions from on-line.  (Start, User, Contacts, new group)  I am allowed to create the group and I click OK.  From within Windows Live Mail I can not find the group in my contacts list.  If I do a search of my computer it finds the lists so it is there.  It has an extension of .group.  How do I get this new group into my Windows Live Mail and sent email to it?