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Outlook 2011 Rules won’t choose correct folder

12. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: computer, correct folder, folder, help, new Outlook, Outlook, problem, type

I am creating rules for my new Outlook 2011 setup. After creating 4 rules successfully, suddenly I can't choose the correct folder to "move" or "copy" messages to. When I choose "move" and select "Choose Folder," a search box comes up. But when I type in the name of the folder I want, Outlook can't find it. This happens even when I'm looking right at the folder in the navigation pane--and even if I choose a folder that I have successfully chosen for a previous rule.

I tried quitting and also restarting my computer, but neither of them fixed the problem. Any guesses? Thanks for your help!

Unable to delete SPAM with a malware payload

10. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: access, inbox, malware, payload, problem, Sophos Antivirus, spam, spam message, SPAM messages, threat

While using Outlook 2011 for Mac, I've recently received several SPAM messages with attached files containing Windows trojans or other malware. Once these messages arrive in my inbox, I see a warning from Sophos Antivirus and Outlook freezes. If I attempt to select the message, it highlights, but no action is possible. If I right click and select "delete" the highlighting jumps to a random message while the SPAM message remains in the inbox.

While this is happening, the Sophos quarantine manager attempts to delete the threat, but Outlook keeps downloading new copies to the cache. The only escape requires force-quitting Outlook. If I then restart Outlook, the problem resumes.

If I access the Exchange server using Outlook Web Access, I am unable to delete the SPAM message, or any other message. I just get an error stating that there's a server configuration problem.

The only way I can recover from this situation is to log on to a Windows 7 box, open Outlook 2010 and delete the message. Outlook on Windows has no problem deleting the message. I can then run Sophos antivirus to clear the cached malware attachment.

All the malware has been Windows oriented, so there's no threat to my Mac, but losing the use of Outlook while being unable to delete a SPAM message is more than a little disturbing.

There does not seem to be any preference I can set to keep Outlook from automatically downloading attachments.

I'm running OS X 10.6.8, Sophos 8.0.5c and up to date versions all the Office 2011 products.

Is this the only way you can report a problem to MS?????

10. July 2012 · Write a comment · Categories: Hotmail · Tags: Account, email, none, problem, way

I Have had a problem with my email account since the 3rd of july. and I don't know how to report it. I am only recieving junk none of my good emails.

Cannot load Messenger

10. July 2012 · Write a comment · Categories: Messenger · Tags: application, cannot, detail, log, problem

When I attempt to load messenger I get the following message The application has failed to start because its side-by-side configuration is incorrect. Please see the event log for more detail.

How can I overcome this problem? I have recently downloaded Windows Live Essentials

What the **** is going on with our e-mail accounts,not just mine but looks like a whole lot of others have the same problem too!

09. July 2012 · Write a comment · Categories: Hotmail · Tags: password, problem, return, WTF, yesterday

WTF is going on with my hotmail account? I have received a returned e-mail I never sent!

This happened last year and had to create a new account but now when I tried to I got a message of unable to complete at this time...

I changed my password yesterday,only to find another return notice of unable to send or delayed...I never sent the BS in the first place!

I have no contacts listed,yet somehow it sent out even more to folks I reply to.SO I deleted any info that could be used to gain access to any of my other e-mail accounts,removed my ph. no.etc.etc...was trying to get this BS too end!!! I will try again later to delete my account and make a new one!

I even tried contacting the "postmaster" but that mail was returned as well,I think my account may be frozen now,yet no notice of that as of yet!

I had beefed up my security weeks before,and this only seems to have started at the beginning of July 2012.I ran 3 full scans with 3 different anti-virus,nothing is showing in any of them,even installed a new on temporarily to be safe,nothing showed on that either,so only thing I can think of the account has been hijacked,but the password change should have stopped that! As I said before WTF is going on here???

Outlook 2011; lost all mails, error message ‘unable to rebuild database’

09. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: database, error, error message, Mails, Mary, Outlook, problem, Searched

Lost all mails in Outlook after a 'database rebuild'. Tried Hail Mary but didn't work. I got the message 'unable to reconstrict database'. Searched internet fora but nothing worked. Is there anybody who encountered the same problem and managed to restore the mails, attachements and folders? Thanks for your help...

Restoring my Emails, account settings, calendar entries, contacts, etc. after a time machine backup

09. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: account settings, calendar entries, database, Emails, error, machine, Outlook files, problem

I have a problem restoring my Outlook files after a time machine backup. My Main Identity can't be rebuild due to an unknown Outlook error. I have looked up numerous articles about this problem and it seems to be common on Mac OS X.

What I want to achieve is, that all my Emails, Account settings, calendar settings and contacts are as they were before the time machine backup. I have switched to MAC about a year ago and therefore have an old .pst file, which I migrated back then. (It didn't move all emails without notifying me, but I managed to move these manually as I still have the old Microsoft laptop)

Several MAC experts back then assured me that Outlook can be fully restored from the time machine as all other data and files on my mac. So far that seems to be true apart from my Outlook files. I have exported all settings and my Outlook content to an .olm file. But I only did that once, about 11 months ago. (Because the MAC gurus all explained that this manual backup is not necessary anymore with the time machine backup running all the time) So that doesn't help either as I am missing the mails & data from 11 months.

What happened so far:

After the time machine backup Outlook tried to rebuild my Main Identity but always fails to do so in Step 4 of 5 (recovering data). "Your database could not be rebuild" is the message I get from the MS Database Utility all the time.

I looked the problem up on several IT forums and support sides and...

...that's what I have done so far:

1. create a new identity: Worked fine, but Outlook is then completely empty. All mails, calendar entries, etc. are gone

2. I copied the identity files (about 4.7 GB) incl. the folder structure into the new identity, but this steps leads me back to step 1, as Outlook prompts to rebuild the database again and fails with the same error messages.

Tried this several times with recovered database folder and files from different dated backups.

My idea now is, to uninstall Outlook completely, re-install it and copy the files into the Main Identity again, as there should be no reference to older versions, which seems to be the problem. I haven't done that yet. I am not an expert and therefore hope to find a workable solution here on this platform.

Operating System: Mac OS X, 10.6.8

Office version 2011 for Mac: 14.2.2

Thanks in advance

clicking noise when checking for mail Office 2011 for Mac

09. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: business, Business Mac, home, Mac Macbook Pro, mail, mail Office, noise, Outlook, POP accounts, problem

Macbook Pro using Office 2011 for Home and Business Mac receives clicking noise or chick noise each time outlook checks for mail

I have 1 exchange email and 6 POP accounts and I receive 6 clicks as per the scheduling of checking for mail

If I remove 2 POP accounts I will receive 4 clicks

Thought it was hard drive problem or stabiliser problem when moving so I purchased the new retina 15"

Same problem until I realised it was directly from the POP accounts

Any suggestions would be appreciated

Thanks Bee

Mouse problem, Saving to various folders.

09. July 2012 · Write a comment · Categories: Hotmail · Tags: folder, folder list, Folders, hotmail, Mouse problem, problem, Saving, web

Mouse problem when moving messages from Hotmail, to Web Md. and other folders in the lower lists. The folder list keeps moving back to top of list.

Windows Live Messenger

08. July 2012 · Write a comment · Categories: Messenger · Tags: error, Live, problem, Windows, yestarday

i have problem in signing in to Windows Live Messenger since yestarday its not signing in at all and not even giving any error >>> whats the problem behind it ?

Question about Outlook Express