windows live 2013 in windows 8 versus my old email windows mail in Vista

02. June 2014 · Write a comment · Categories: livemail · Tags: , ,

We needed a new computer and had the Geek Squad convert our old data to the new laptop. We end up with the same data on multiple mails with different subject in the same folder. It appears to happen when we drag an email to another specific folder and picks up the data from the folder when moved and not from the original email.

Is there an issue between Windows Mail (vista) and Windows Live mail 2013 and how do you recommend it be corrected.

Wayne Olsen

LiveMail constantly tying to update calendar

04. September 2013 · Write a comment · Categories: livemail · Tags: ,
Last week I started getting a flashing message saying my calendar was being updated.  The calendar would no longer sync with my iphone or ipad.
A Geek Squad agent was able to fix this on Thursday but the problem recurred on Saturday.  Since then they have spend about 8 hours without getting the flashing update removed.  Microsoft Essentials has probably been repaired 10 times and rebooted.  It has been completely removed and reinstalled multiple times all too no avail. 
I have read all the previous questions and answers including signing out; using a junk mail sign in and then closing reopening, etc.  To no avail.  My Geek agent concluded that it was a corrupt profile on the MS Server but MS says they don't provide individual support for Essentials and suggested I buy Outlook.
Can anyone help?

error message 17199 Office 2011 for Mac

23. February 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , , ,
I tried (& failed) to send a message with many attachments. I deleted the message, but the outbox still show 1 message (no message showing). I receive message "An unknown error occurred" every time send/receive occurs. How do I get rid of? I have called Geek Squad and Comcast and they could not solve. I use G-mail, not comcast e-address.

None of my contacts ever appear online yet I know for a fact they are. How do I make my messenger actually work?

06. June 2012 · Write a comment · Categories: Messenger · Tags: , , , , , , , ,

Ever since went from XP to Windows 7, none of my contacts are ever online.  One happens to be my boss who I know for a fact is online every day since this is a faster way to communcate.  They use MSN messenger but Geek Squad told me windows live messenger is the same thing with a different name.  Never once have I seen one of my contacts on line.  Never had this problem when I had MSN Messenger.  Please Advise.