Hello,

Would really appreciate some help on an issue with Outlook 2011 - I will explain all that I can.

Environment

We have Exchange 2010 server on our network - We have 10 Clients using Apple Mac (Various Pro Laptops & Imacs - Operating systems range from 10.7.5 up to latest 10.9 Mavericks) and the remainder are using PC (Windows 7).

We have run this set-up for around 2 1/2 years with few issues of note that haven't been resolved.

Problems

Outlook 2011 on the Apple Macs is running extremely slowly, the initial load time is longer than usual, any operation that you try to perform, be that selecting an email, scrolling in email, accessing the menus, replying & typing causes the beach ball... this spins for approximately 1-2 minutes before freeing, and allowing you to continue for momentarily before doing the same again.

Whats been tried

Ensuring Outlook 2011 is on latest update

Ensuring Operating system is on latest update

Rebuilding Outlook database on client machine

Removing the Main Identity folder

Complete removal (Following Microsoft instructions) and Re-installation of Outlook 2011

Set up Fresh new email account

Further Information

The PC's within our network are fine - exhibiting no issues - Have even used one of the email addresses that was on an apple mac on the PC, and it works perfectly. OWA is unaffected and runs fine for all email accounts.

Have tested Mac Mail with the accounts on the apple macs - and this does not exhibit any of these issues.

The problems have been going on now for a week.

I am not an IT specialist by any means, but I know enough to get by, so any technical information on fixes, instructions would be appreciated or links on how to.

We do not employ any IT people to solely handle our network.

Thanks in advance for any help or advice.

  Despite multiple moderators telling me what link to go to and I KEEP trying to do so, I am never allowed to get through.  The link sends me to the multi-choice page and I select the "problem receiving security code" one.  It sends me to the sign in page and I TRY to sign in, but every time it comes back with a reply of "can't find search results when I try to sign in and states to check the answered ones from the community!
  This is a NON-STOP run-around loop for days now and am getting nowhere.
   DON'T bother trying to answer this with the same old garbage for same old links as they are NOT working for me.   I don't know why they aren't as I am on an APPLE Mac and have cleared everything multiple times and a virus/Trojan check shows ZERO issues and machine is clean.
  I guess I will just have to close account and maybe try to make a new account.....IF I feel like staying here.  HOTMAIL was great....this is worthless.
 I DON'T HAVE A CELL PHONE AND I AM NOT ALLOWED TO GIVE OUT UNLISTED LAND LINE WITHOUT KNOWING EXACTLY WHO IS GETTING IT!          Alternate e-mail and security question is all I want/need.
 One day I was able to log on to my e-mail and hours later, it would NOT let me on!  It claimed I needed a code, so I clicked on to get the code sent to my alternate e-mail (Yahoo acct.) multiple times and it has NEVER come through!  I have 2 days left before the mandatory requirement of a code sets in.  WHAT AM I SUPPOSED TO DO IF IT LOCKS ME OUT AFTER THOSE 2 DAYS?!!

  I am on an APPLE Mac, using Firefox.   There are absolutely NO viruses, etc. on my machine!   Cookies are allowed. Cache/history are cleared every 2-3 days.  I have clicked the bypass notice each time in order to read e-mail since the code NEVER EVER shows up on the Yahoo acct. (which allows ALL mail from Outlook).  I am so p!zz3d because after YEARS of Hotmail with very few problems, I have had NON-STOP problems from day 1 with Outlook!

  ALL contacts were told to use the Yahoo e-mail until further notice when the 2nd attempt for a code failed.    IF  I am locked out of my e-mail here after Thursday, I am basically sqr3w3d for e-mail as main account!
  I have seen HUNDREDS of similar complaints as mine and hardly anyone is getting it fixed.
 
 I fully expect to be locked out of MSN/Outlook by Thursday at this rate.
I work on an Apple Mac. When I send emails with attachments, they are received OK and can be saved and read OK, but when the recipient tries to forward the email to a third party, the attachments are lost. The recipient has to save the attachments and re-attach to new email.This has only started to happen since using Outlook. I am using Firefox browser.

I have tried all the help topics on my apple mac but its made no difference.Also i have not recently changed anything or added anything.

 

 

Two threads merged   

I am using ant Apple Mac with Safari 5.06.

I cannot access my Hotmail account from my home computer for the last day or
so.  I was able to access my account from work though.

I have never had a problem for years.
I have a new MacBook and have outlook 2011.

When I try to access emails stored on my remote central data base they are shown as .msg when I attach any of these files to my emails door sending it still shows as a .msg

These files have been saved onto this remote data base using the outlook 2010 format and only seems to be an issue with the Mac 2011 office.

Does any body know if there is a setting in outlook 2011 I need to go to? Sending emails with .msg is not an option for my clients as they are unreadable.

Any solutions

Thanks