Thanks for any help!
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-09-04 22:47:08 +0000
Application Name: Microsoft Outlook (original)
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.2.2.120421
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x00006d54
Blame Module Name: Microsoft Outlook
Blame Module Version: 14.2.2.120421
Blame Module Offset: 0x004204c7
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
I currently categorize many of my e-mails into subfolders inside folders on Microsoft Outlook 2011 for Mac. Trouble is, in past couple weeks, the subfolders seem to have disappeared. No little arrows to expand folders either.
The emails are still there, because I can locate them using Finder.
But I can't actually access the subfolders themselves.
And here's the strangest thing: I can view the subfolders when I first open Outlook until I actually run send/receive mail, at which point they all disappear! If I close and then re-open Outlook, they appear again.
Does anyone know what might cause this, or how to fix?
Thanks!
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-08-17 16:34:41 -0500
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.2.3.120616
Crashed Module Name: OutlookCore
Crashed Module Version: 14.2.3.120616
Crashed Module Offset: 0x0025dd47
Blame Module Name: OutlookCore
Blame Module Version: 14.2.3.120616
Blame Module Offset: 0x0025dd47
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 5
If he launches Outlook and waits 5-10 minutes, it will crash. On a different MacBook, I created a new identity and setup Outlook to access the same user's mailbox. After waiting some time, the same error began taking place. While it doesn't usually happen that quickly. It does seem to happen within an hour of launching Outlook. Any help or suggestions are appreciated.
Recent Comments