I too have the same problem on both my machines with windows 7.

I does not occur with Windows XP.

Problem signature:
  Problem Event Name:    BEX
  Application Name:    wlmail.exe
  Application Version:    16.4.3528.331
  Application Timestamp:    533a3fce
  Fault Module Name:    StackHash_0a9e
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    00000000
  Exception Offset:    098c3d60
  Exception Code:    c0000005
  Exception Data:    00000008
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    3081
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

I am desperate to fix this after more than a year as none of the proposed solutions on line make any difference and I have reinstalled clean as well as repaired the installations countless times. I have the latest framework updates also. I cannot delete my XP machine until I have a solution to this problem.

Thanks in advance.

Split from an unrelated thread 

19. May 2014 · Write a comment · Categories: Uncategorized · Tags: ,

Since the last forced updated installing IE11 the only Windows Live program that works is One Drive.  WL Mail, WL Photo Gallery, and WL Movie Maker no longer function.  MME console snap-ons still work, as does Media Player.  Below are details from the behavior observed.  System starts as normal, signed into One Drive, it works fine.  WL Mail fails on open, checked WL Photo Gallery, exact same behavior.  Same with WL Movie Maker.  Have checked Update center and found 2 failed updates, namely Silverlight (KB2932677) and a .Net framework update 4.5 amd 4.5.1 (KB2931368) but fairly sure they are not related.  Previous MS update KB2670838 had created similar behavior in the past and required me to uninstall the update.  Checking Installed updates I found it was forced installed on 5/14/2014 directly after IE11 was installed.  The last time I un-installed the update it rolled be back to IE9.  I would not like to do this but feel it might be required.

Faulting application name: wlmail.exe, version: 16.4.3522.110, time stamp: 0x52d0649f
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x03194a40
Faulting process id: 0x1c74
Faulting application start time: 0x01cf7310d2860ca2
Faulting application path: D:\Program Files (x86)\Windows Live\Mail\wlmail.exe
Faulting module path: unknown
Report Id: 104592e4-df04-11e3-a770-5404a6c58812


Faulting application name: WLXPhotoGallery.exe, version: 16.4.3522.110, time stamp: 0x52d064ca
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x07ed2d70
Faulting process id: 0x2344
Faulting application start time: 0x01cf731163d09f28
Faulting application path: D:\Program Files (x86)\Windows Live\Photo Gallery\WLXPhotoGallery.exe
Faulting module path: unknown
Report Id: a2aa9634-df04-11e3-a770-5404a6c58812

Faulting application name: MovieMaker.exe, version: 16.4.3522.110, time stamp: 0x52d064f7
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x144271f0
Faulting process id: 0x1158
Faulting application start time: 0x01cf731102abfd95
Faulting application path: D:\Program Files (x86)\Windows Live\Photo Gallery\MovieMaker.exe
Faulting module path: unknown
Report Id: 4221986f-df04-11e3-a770-5404a6c58812

Windows Essentials does not ever open, it says 'windows essentials has stopped working' for every single windows essentials program except OneDrive. So here is the error code for Windows Live Mail (from Event Viewer)

Faulting application name: wlstartup.exe, version: 16.4.3522.110, time stamp: 0x52d06446
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x07086e20
Faulting process id: 0x1564
Faulting application start time: 0x01cf5c08ebed378c
Faulting application path: C:\Program Files (x86)\Windows Live\Installer\wlstartup.exe
Faulting module path: unknown
Report Id: 2a8287ce-c7fc-11e3-8354-f46d0453e1f5

12. March 2014 · Write a comment · Categories: Uncategorized · Tags: ,

I have tried the Offline full version 2012    and the online version via download and run from site , all just get to the UAC  , and then naturally select YES . wait and wait and nothing happens .

I did have it installed  earlier this week, but I keep getting a closing of the Program in 10 seconds problem. so have been trying all sorts of ways to fix. including a full wipe of the hard drive and clean install of windows 7 home 32bit.

trying once again to solve issue , but now I cannot get installers to work.

when mail was sort of running   I did retrive this info(below) that might help.

-----------------------------------------------------------------------------------------------------------------------------------------------

Faulting application name: wlmail.exe, version: 15.4.3555.308, time stamp: 0x4f59707e
Faulting module name: wlupdate.16.4.9.0.dll, version: 16.4.3522.110, time stamp: 0x52d064f2
Exception code: 0xc000001d
Fault offset: 0x000535b8
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13


- System

  - Provider

   [ Name]  Application Error
 
  - EventID 1000

   [ Qualifiers]  0
 
   Level 2
 
   Task 100
 
   Keywords 0x80000000000000
 
  - TimeCreated

   [ SystemTime]  2014-03-03T06:52:01.000000000Z
 
   EventRecordID 1269
 
   Channel Application
 
   Computer (Hidden for forum use)
 
   Security

- EventData

   wlmail.exe
   15.4.3555.308
   4f59707e
   wlupdate.16.4.9.0.dll
   16.4.3522.110
   52d064f2
   c000001d
   000535b8


Faulting application name: wlmail.exe, version: 15.4.3555.308, time stamp: 0x4f59707e
Faulting module name: wlupdate.16.4.9.0.dll, version: 16.4.3522.110, time stamp: 0x52d064f2
Exception code: 0xc000001d
Fault offset: 0x000535b8
Faulting process id: 0xb34
Faulting application start time: 0x01cf36acfc752366
Faulting application path: C:\Program Files\Windows Live\Mail\wlmail.exe
Faulting module path: C:\Users\Hidden for Forum use \AppData\Local\Microsoft\Windows Live\Installer\Catalog\wlupdate.16.4.9.0.dll
Report Id: 572df5c6-a2a0-11e3-a338-c30f80717d68

This is the error detials I recieve:

 

Problem signature:

Problem Event Name: BEX

Application Name: MovieMaker.exe

Application Version: 16.4.3508.205

Application Timestamp: 5111fa77

Fault Module Name: StackHash_0a9e

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Offset: 00000000

Exception Code: c0000005

Exception Data: 00000008

OS Version: 6.1.7601.2.1.0.256.4

Locale ID: 1033

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Here is the error code:

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-01-13 02:03:01 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.3.9.131030
Crashed Module Name: libsystem_c.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x0003cdb3
Blame Module Name: OutlookCore
Blame Module Version: 14.3.9.131030
Blame Module Offset: 0x00054c7a
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 7


What can I do?
Here is the error code:

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-01-13 02:03:01 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.3.9.131030
Crashed Module Name: libsystem_c.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x0003cdb3
Blame Module Name: OutlookCore
Blame Module Version: 14.3.9.131030
Blame Module Offset: 0x00054c7a
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 7


What can I do?
My outlook keeps crashing.  It often happens when I hit send on an email.  Here's the error message I get:

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-11-18 05:30:47 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.1.4.111121
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x00005a8b
Blame Module Name: Microsoft Outlook
Blame Module Version: 14.1.4.111121
Blame Module Offset: 0x0000bcda
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0

I'm running a 13-inch MacBook Air (mid-2011) with OS X 10.8.5 (Mountain Lion) and Office for Mac 2011. Any help on why this keeps happening would be appreciated.
Since I upgraded to 8.1 my Skydrive has stopped syncing on the machine. My other machine running W 7 and the web version of Skydrive are working fine.
When I run the troubleshooter it fails & I get the following error in the events log:

Faulting application name: skydrive.exe, version: 6.3.9600.16412, time stamp: 0x5243d370
Faulting module name: SyncEngine.DLL, version: 6.3.9600.16412, time stamp: 0x5243d777
Exception code: 0xc0000005
Fault offset: 0x00000000001af6f4
Faulting process ID: 0x1770
Faulting application start time: 0x01cede063d82adc8
Faulting application path: C:\Windows\System32\skydrive.exe
Faulting module path: C:\Windows\System32\SyncEngine.DLL
Report ID: 7b7914dc-49f9-11e3-beae-b888e360fb4e
Faulting package full name:
Faulting package-relative application ID:

what should I do next

Regards

Tony
Hi- brand new Dell Precision T5600 dual-processor computer with Windows 7 x64, 8 Gb ram.  Have downloaded and re-installed the very latest SkyDrive desktop app today and every time I launch Skydrive it immediately crashes:


Problem details from crash notice:
Problem signature:
  Problem Event Name: APPCRASH
  Application Name: SkyDrive.exe
  Application Version: 17.0.2015.811
  Application Timestamp: 5208329b
  Fault Module Name: StackHash_6734
  Fault Module Version: 6.1.7601.18247
  Fault Module Timestamp: 521ea8e7
  Exception Code: c0000374
  Exception Offset: 000ce753
  OS Version: 6.1.7601.2.1.0.256.48
  Locale ID: 1033
  Additional Information 1: 6734
  Additional Information 2: 6734ee27deee39673de85b9794045df0
  Additional Information 3: ec11
  Additional Information 4: ec1108e8f563f0982983945f9a961006

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt



Event Viewer:
Faulting application name: SkyDrive.exe, version: 17.0.2015.811, time stamp: 0x5208329b
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x1af8
Faulting application start time: 0x01cedbd7f1fd9e10
Faulting application path: C:\Users\Mohrs.CSD\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 310efdf2-47cb-11e3-b50f-f8b1569b85ed

Anyone have any ideas?