02. June 2012 · Write a comment · Categories: Hotmail · Tags: Contact, email list, initial message, junk, junk mail folder, list, mail, problem, reply message, safe sender
An initial message from this sender was received in my junk mail folder. When I replied to their message, they received it, but were not able to reply (their message bounced back to their email). I have marked this sender's email as 'not junk', they do
not appear in my blocked email list and I added their email address to my safe sender list, and am still running into the same problem. What other changes can be made on my end to receive these messages from a safe sender?
31. May 2012 · Write a comment · Categories: Hotmail · Tags: Hotmail Account, issue, list, microsoft, person, safe list, safe sender, support
My Hotmail account generally works fine, but I can no longer receive e-mails from one particular person. Their e-mail account is in my contacts list and my safe sender list and is not in my blocked sender list; it also worked fine until two days ago. I
have taken the steps described here ( http://answers.microsoft.com/en-us/windowslive/forum/hotmail-email/im-not-receiving-emails-sent-by-my-family-or/377a9bf3-7975-4d76-a6eb-04dcc6d68097), and am still not getting e-mail from this person. It's not showing up in junk, they're on my safe list,
in my contacts and not on my blocked list. I've even cleared my blocked list, to no avail. I have no e-mail sorting rules and my Junk filter is set to standard. I contacted Microsoft tech support online and was told to post the issue here. Any help would be
appreciated.
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