I have been trying to create what was called Personal Folder (.pst) files on the windows side, so that I can transfer online emails to a folder on the local drive.  
I have searched all the databases and online for 1/2 day and cannot find any solution that works.  I see the same question asked in 2011 and answered by one of the specialists, but the solution she proposes also does not work.  In short I cannot find the import/export data files equivalent on the PC side and in earlier version of the Mac software .  I have gone thru every menu and every drop down and still no luck.  Can someone please help?  I can't even seem to find Outlook 2010 in any of your menus or even on this menu under Office for Mac or Outlook.  So don't know that I am posting in the correct place.   So I am posting in multiple places.  
For the past 2 weeks, when I try sending out an email, instead of going out it goes into the Outbox of my Personal Folder. I then have to go into that folder, open the email and hit send again. to get it out.  Comcast cannot help me, and the place I go to for IT support insists it is a setting in Outlook for which they cannot help. They insist I have all Microsoft updates and have no virus.  Can anyone give me an idea of what the problem is? This just started about 2 weeks ago.    It was been suggested that I inactivate/delete  my Personal Folders, but I am afraid to do that since I have no idea what will happen to the email I am trying to get out.  HELP

  I use Windows 7 and Outlook 2010
Prior to downloading Office 365 our Quickbooks POS system created purchase orders, converted them to pdf's which then opened in our Windows Live 2011 email for sending.  

I've now set up Outlook as our default email. (Connected to our gmail account via imap)  While our POS still creates the Purchase Order pdf and opens up the Outlook email template, when we send, it stays stuck in the outbox.  The pdf attachment is only 12KB, so I don't think size is the issue.  

I notice the outbox is in our personal folder, not our gmail folder.  Could that be part of the problem and if so, how do I fix that?  Thanks.
I really, really need to keep a copy of an e-mail I sent - with 4 attachments - but when I moved it from the sent folder to my personal "in" folder for this matter the attachments all disappeared - why? and how can I get it back to the original e-mail?
how to find the outlook 2011  personal folder (.olm)default location in apple mac OS
ANY CHANCE OF GETTING BACK  THE CONTENTS OF A PERSONAL FOLDER , WHICH I ACCIDENTLY DELETED