- Google Chrome browser used (cannot find a version number- help?).
- Windows 7 operating system. Microsoft Security Essentials - most recent updates installed.
- Use the free version of CCleaner, updated May 24, 2013.
- My Outlook account was hacked about a month ago. I have had this account for MANY years - started as a Hotmail account. I changed my password to a more complex one after the hacking, and it worked after a little effort. Password was sent to my secondary email account (non-Outlook).
- I have received 2 emails from my own account: *** Email address is removed for privacy ***. After the first, I changed password since I figured I'd been hacked. For about a month things seemed okay. I received another from my account in the past couple days. Does this mean they still have access to my account/computer files?? Unfortunately, I reported both as phishing scams to Outlook & the message then disappears from my system.
- Thank you for any assistance given.
I've been trying to delete my Hotmail.com account but I keep getting the message: Deactivate your Outlook account
To close your Outlook account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com.
but I have nothing in the billing service. please help contact email
*** Email address is removed for privacy ***
Macbook laptop has Mail app that allows you to add/create email accounts. This is easily done for gmail & yahoo but not for hotmail.
You can create email accounts for all 3 BUT where gmail/yahoo allows you to access inbox & subfolders, using imap...
Hotmail or Outlook does not because it uses Pop
- you can create hotmail or outlook account but it only load the Inbox folder - none of the subfolders which exist in your normal email account.
So, is there any way to set up an Hotmail or Outlook email account onto Macbook's mail app - where you can see the Inbox, as well as other folders already in existence?
I have it set on a hotmail account and I want it to pull up information from a different hotmail account. There is not where to sing in and out on the folder that installs in windows explorer next to the hard drive icons and desktop shortcut. I want
to make the switch in the app so that it is more like dropbox and I don't have to log into a browser each time. I need to sign out some how so the desktop app pulls up the other account. I tried installing the desktop app over the top of the installed version
and it automatically recognized the hotmail account that I want to make the switch from. Any thoughts?
my outlook account is locked i put a fake phone number so cant verify it and the info is fake so i forget it. I talked to live chat and they wouldn't help, they told me to come here. I can prove it's my account a few ways. Please help me i don't want
to talk with a support agent where everyone can see it? The agent told me to do it here and refused to help so idfk who to talk to.
I am trying to deactivate my hotmail account and I get this message To close your Outlook account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com. I am unable to close my account because of that error message and I do not have any active subscriptions.
Hi,
I have tried many times to delete my account and always ended up giving up.
When I go to the link to close my account I am redirected to deactivate my Outlook account and from there I am supposed to cancel my billing service. I am using the free account and there is nothing to cancel. I don't have any recent transactions or subscriptions nor payment options.
Can you please delete this account for me?
thank you and best regards
Hello,
I have install the outlook.com app to my mobile, I was able to add my outlook account without any problems, but there is no synchronization with email folders, calendars and contacts. I have clean the cache, uninstall and re-install the app but still nothing,
I can't receive any emails or see my calendar data or contacts. Using my phone accounts settings and creating Exchange ActiveSync account or Hotmail I was able to have all working (email, contacts, primary calendar). The problem is that
I have several calendars in outlook and only outlook.com app allows me to sync all of them on my mobile calendar (the app works fine on my android tablet). My phone is HTC one S with android 4.1.1, if any help or pointers to follow would very much appreciated,
I would like to have my contacts and all my calendars sync with my phone if possible. To finish I have to say that all permissions for the app are ok since I have check those too.
I set up my account about 5 years ago for use on my xbox, and have only recently been asked to update my security information through the xbox console. I had forgotten my log in information since it had been quite some time since I accessed my account,
and I had to go through the recovery process to re-obtain my log in information. I was recently able to reset my password, and momentarily gain access to the internet through xbox, but I hit a bit of a brick wall attempting to access my outlook account online,
and suddenly was not able to log in to my xbox account anymore recently as well. For the past few days I've been trying to "Verify my email" (Message reads: To use this email address, you need to verify that you own it. We'll send verification instructions
to *the account I'm trying to verify*. Follow the instructions in the message to verify this email address.) and I am unable to do so as there is no way for me to check my inbox on that account. I added my phone number through the https://sms.live.com website,
and received an account verified message, but I still receive the same message from before about activating my account when trying to access outlook.com. I'm sending this message from my primary account, which is linked into the one I'm trying to access,
and I'm not sure if it's suppose to be sending the verification code to this email or not.. but I haven't received anything.
Thanks in advanced for your assistance,
Daniel
Hi,
I have been trying to recover my Outlook account for almost 3 weeks. I have filled in the security form several times but no luck and the only reply I get from the Escalations Team is that they are working on the issue. I could not find any live person to chat to.
Does anyone know what else can be done to recover account?
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