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Dyld Error Message: Library not loaded: @rpath/mbukernel.framework/Versions/14/mbukernel

30. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: error message, Library, mbukernel, message, microsoft, open Outlook, Outlook, rpath, Versions

Original Title: "can't open outlook for mac"

Hi - can you please help. Outlook was working fine until today - when I click on the icon i get a message "Microsoft cannot be opened because of a problem"

The key error message seems to be:

Dyld Error Message:

Library not loaded: @rpath/mbukernel.framework/Versions/14/mbukernel

Referenced from: /Users/USER/Documents/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook

Reason: image not found

Am not technically minded at all - grateful for any help in layman's terms - many thanks

Why does my Microsoft Office for Mac (Home & Student 2011) product key not activate Outlook?

30. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: code, home, microsoft, Microsoft office for mac, Outlook, round, today

I bought Microsoft Office for Mac a few weeks ago, just got round to installing it today. Word, Powerpoint & Excel all seem to work fine, but Outlook won't activate with the same product code . . . Confused and frustrated!

olk14MsgAttach files

30. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: disk, Identities, microsoft, Microsoft Outlook, Office 2008, olk, Outlook, user

I understand, that the files with extension olk14MsgAttach are files used by Microsoft outlook to handle attachments. I found them in Documents/Microsoft User Data/ Office 2011 Identities/Main Identity/...

Could something be wrong with those, since I have about 12Gb of those?
I would like to get rid of them to save space on a crowded disk.

I also have a series of Office 2008 files hanging in a similar place, although I have upgraded to Office 2011 long time ago - can all these files (the directory calle Office 2008 Identities) just be discarded?

thanks

Android Hotmail Sync Issues

30. July 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: app, behalf, device manufacturers, device vendors, forum, hotmail, issue, microsoft, Microsoft Hotmail, number

To the administrators of Microsoft Hotmail and the manufacturers of affected Android devices:

On behalf of the many thousands of your loyal customers that are currently unable to productively use their Hotmail accounts via the default email app on their Android devices, I am pleading with you to work together to resolve this issue, which appears to have been ongoing now for a number of months.

We have all purchased these devices or signed up for long term plans in good faith and with the understanding that they will provide fully functioning and operational convenience and productivity tools as promoted. If these tools fail due to a lack of communication between vendors (i.e. Microsoft and Android device manufacturers) we are all left at your mercy - At least until the groundswell of absolute frustration forces one of your customers to approach the news media, or some other public forum, to air their grievances.

I do not know who is at fault here, Microsoft for making changes to their Hotmail environment with no apparent notification to device vendors, or the device vendors for not implementing the EAS standard correctly? Quite frankly, I don’t care. I simply want you all to shake hands, agree there is an issue which is affecting a very large number of your customers and get to work on fixing it quickly!

For the record, the recurring suggestion to use the “Official Hotmail” app is simply not acceptable. Whether Microsoft likes it or not, the default email apps provided by most Android device manufacturers tend to provide much better functionality and have a much better user interface. At best, I would accept the suggestion to use the Hotmail app as a very temporary workaround until such time as the real issue is resolved.

As I can’t think of a way to send an open email to both responsible parties, I have resorted to addressing both Microsoft and the Android device vendors in this forum. Be advised that I have already sent a similar email to HTC (The manufacturer of my Android phone, a HTC One XL) and I will also send a copy of this text to the Asia/Pacific Public Relations email address of HTC.

I will also search through all the Questions in the Microsoft Answers forum relating to this issue and direct as many of them as I can to this question.

I look forward to your response and a prompt resolution to this issue for all concerned.

Regards,

Steve.

Virus in Hotmail – Windows 7

30. July 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: hotmail, microsoft, Original, problem, title, virus, Windows

Original Title : Virus

I have a problem with Windows Hotmail account. It is telling me that I have sent a "private message" to most in my address book however I haven't. It appears to be a virus however the microsoft scanner and Bullguard scanner are not identifying it. What do I do?

SECURITY–RECEIVED NOTICE FROM ‘MICROSOFT" (not sure if them) alerting to some security problems — beware this lead to a big can of "worms" can someone from Microsoft Corp contact me???

28. July 2012 · Write a comment · Categories: Hotmail · Tags: issue, microsoft, Microsoft Corp, notice, scammer, security issue, security notices, security problems, Want

Want to know if Microsoft sends out "security notices" directly to consumers. If so, how can we be sure it is from them and not some scammer.

Also want to know how to remove it when one has a security issue (actually several) with Microsoft and various other companies.

How can I be sure that it is being corrected. I have several issues to cover and really do not want to send an email to the world. If Microsoft

hears about this, as I feel they should be aware of it all, I think they should be interested at least

Thank you for any help you can provide.

*** Email address is removed for privacy ***

Does Microsoft actually ask for your password?

28. July 2012 · Write a comment · Categories: Hotmail · Tags: Account, information, microsoft, Microsoft Account Team, password, Team

Keep getting emails from Microsoft Account Team asking me for personal information or they will shut my account down? They also want my password as well. Does Microsoft actually ask this information. Just got my account hacked and don't want it to happen again.

I have the error: "The application has failed to start becaues its side-by-side configuration is incorrect. Please see the application event log for more detail.

28. July 2012 · Write a comment · Categories: Messenger · Tags: computer, microsoft, Redistributable, Search, start, type, Windows Live Essentials, Windows Vista

Can a microsoft representative explain to me how to check the log files, so they can further investigate how I can get rid of the problem? I have also tried this once,

1.       Remove all Microsoft Visual C++ Redistributable Packages:

a.       Click Start, type appwiz.cpl in the Search box, and then hit on the Enterkey.
b.       A window will open up with a list of all the programs that’s currently installed on your computer.
c.        Look for any Microsoft Visual C++ Redistributable Package on the list and uninstall it.

2.       Uninstall Windows Live Essentials:

a.       Click on Start, type cmd in the Search box, and hit on the Enter key.
b.       It will provide a result on the Start Menu, right click on the cmd.exe, and choose Run as Administrator.
c.        A black box should pop up, type the following command to uninstall Windows Live Essentials

- For (64 bit): "C:\Program files (x86)\Windows Live\Installer\wlarp.exe" /cleanup:all /q
- For (32 bit): "C:\Program files\Windows Live\Installer\wlarp.exe" /cleanup:all /q

d.       It will start uninstalling Windows Live Essentials.
e.       Restart the computer.

3.       Browse your computer to C:\Program Files then delete the Windows Live folder if available
Windows Vista or Windows 7

a. Click Start
b. Type C:\Program Files on the Start Search box
c. Hit Enter
d. Look for the Windows Live folder
e. Right-click Windows Live folder and click Delete
* Note: If you are running 64 Bit, the Windows Live folder is located in C:\Program Files (x86).

4.       Browse your computer to C:\Program Files\Common Files then delete the Windows Live folder if available

Windows Vista or Windows 7

a. Click Start
b. Type C:\Program Files\Common Files on the Start Search box
c. Hit Enter
d. Look for the Windows Live folder
e. Right-click Windows Live folder and click Delete

* Note: If you are running 64 Bit, the Windows Live folder is located in C:\Program Files (x86).

5.       Download and install the latest Microsoft Visual C++ Redistributable Package:

For (64 bit): Click Here
For (32 bit): Click Here

6. Download and install Windows Live Essentials:

Please visit either of the links below to download and install Windows Live Essentials, depending on the version you wish to install.

Version 2009: Click Here
Version 2011: Click Here

Let us know what happens. If issue persists, please send us fresh log files from the computer through my message below.

Thanks!

It worked once, and two days later, which was about a week ago. It stopped working again, and I repeated this process to see If I could fix it again. But it failed to work a second time. I really need help with this... Thanks.

Outlook for Mac 2011 Client Crashing While trying to access Calendar Permissions

27. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: account permissions, Application Bundle, Blame, error, issue, microsoft, Microsoft Outlook, Module Name, OutlookCore

Hello All,

This is an issue I have been dealing with for the past week and I still have not been able to find a solution for it.

What is happening is one of our executives is trying to share his calendar with another employee. Whenever he tries to access the permissions for the calendar the Folder Properties: Calendar dialog box opens then after a few moments Outlook crashes and displays this error:

Microsoft Error Reporting log version: 2.0

Error Signature:

Exception: EXC_BAD_ACCESS

Date/Time: 2012-07-20 00:27:37 +0000

Application Name: Microsoft Outlook

Application Bundle ID: com.microsoft.Outlook

Application Signature: OPIM

Application Version: 14.2.3.120616

Crashed Module Name: OutlookCore

Crashed Module Version: 14.2.3.120616

Crashed Module Offset: 0x00050058

Blame Module Name: OutlookCore

Blame Module Version: 14.2.3.120616

Blame Module Offset: 0x00050058

Application LCID: 1033

Extra app info: Reg=en Loc=0x0409

Crashed thread: 24

When I first saw this happen I believed that it was a client issue, but after further investigation we noticed that while trying to share his calendar within the OWA he also received an error. This leads me to believe that this issue has something to do with his account permissions on the Exchange server, or his account on the exchange server has been corrupted somehow.The Calendar is the only issue. Everything else (Mail, Mail Sharing, Calendar actions besides sharing) all function properly. Also, All other Mailboxes and Outlook Clients have no issues.

We Are running Exchange 2010.

If anyone has any ideas on what may be causing this any help would be greatly appreciated.

Thanks

when I try to move an email to folder my outlook closes down and has to reopen

27. July 2012 · Write a comment · Categories: Outlook for Mac · Tags: folder, HAD, HAVE, microsoft, RESTART

MICROSOFT HAD ENCOUNTERED A PROBLEM WE HAVE TO CLOSE AND RESTART

THANKS

Question about Outlook Express